Ruby's Liquors and Gas is known for its friendly staff and great service. Customers report a kind, helpful, and family-friendly environment. The service is consistently described as excellent, with staff often greeting regulars by name. The manager and owner receive particular praise for being extremely helpful, working hard to secure special requests like rare bourbons, and notifying customers of new items. The business also has a good selection for the area and great prices. Beyond typical service, the place is noted for extraordinary community kindness, with locals going out of their way to help strangers in need. Most customers have very good experiences and plan to return.