August 2022 by Luanne Todd
Definitely need to do something about the manager there. Been banking there for 4 years or so,and she called me by a different name! She refused to cash my tax return (From Department Of Treasury mind you) because I didn't have the money to cover it in my account. Said I would need to deposit it. Proceeded to tell me to "just go to Walmart and pay to cash it" I HAVE A BANK ACCOUNT FOR A REASON! Called branch manager in Neosho and got a call back from Seneca saying they could cash it. She said something about having a link to verify sent. She should have known about this link prior,and been able to cash my check. Husband and I are considering closing our account and opening one else where.
