O'Reilly Auto Parts in Seneca is noted for its great customer service and very helpful, knowledgeable, and nice staff. The store carries a wide range of parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaced brake rotors and drums, makes custom hydraulic hoses, and mixes paint. Customers can use the free Loaner Tool program with a refundable deposit. While a purchased tool did not work for one specific task, the overall experience is positive. The staff is willing to go above and beyond, with examples including helping to remove road tar from a car and providing quick service for an in-stock item.
Seneca by far has the best customer service for O'Reillys auto parts. And I would like to give a shout out too John and Ken you 2 have been beyond helpful the last few weeks. Keep up the great work.
October 2024
Just needed a part for a 1992 truck and they had it. Very friendly and was able to get a veteran discount.
February 2024
great place, staff was very helpful , i was going thru town but needed a gas cap as i lost mine at the last refill i did, item was in stock and purchased within minutes of ariving out of the blue
