O'Reilly Auto Parts in Seneca is noted for its great customer service and very helpful, knowledgeable, and nice staff. The store carries a wide range of parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaced brake rotors and drums, makes custom hydraulic hoses, and mixes paint. Customers can use the free Loaner Tool program with a refundable deposit. While a purchased tool did not work for one specific task, the overall experience is positive. The staff is willing to go above and beyond, with examples including helping to remove road tar from a car and providing quick service for an in-stock item.
Legends work at this location. Summer and Hunter were amazing. Summer helped me and family safely make it to our destination. She went above and beyond for us. So thankful. She deserves a raise and a promotion!
February 2026
I had a blown fuse and even tho they were busy, Ean changed out my fuse and fixed my car!!! He had amazing customer service and was such a gentleman!!! Thank you Ean!!!
May 2025
Seneca by far has the best customer service for O'Reillys auto parts. And I would like to give a shout out too John and Ken you 2 have been beyond helpful the last few weeks. Keep up the great work.
