Metro by T-Mobile in Sikeston is highly praised for its exceptional customer service, particularly by a manager named Traci. Customers travel long distances to visit this store because of her expertise and dedication. Traci is known for helping with phone upgrades, transferring information, and providing solutions to various issues. Many reviews highlight her willingness to assist and her extensive knowledge about phones. While there are mentions of other staff needing improvement, Traci’s outstanding performance stands out, with customers expressing gratitude for her support. Overall, the store is recommended for its great products and friendly service, making it a go-to place for many.
Traci always helps me switch all my stuff over when I upgrade. Helped me pick the phone that suite me best!
February 2024
Everyone go see Traci.Grea customer service skills and always helps me when I need it.
September 2023
Traci is the greatest. Anytime me and my family have issues, she is on it until a solution is made. She knows a lot about phones. The new guy needs work but I rather go with Traci anyways. She's the best manager and does her job very well.
