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March 2024 by David Allison
Greg is great
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March 2024 by Christina Cortez
We are very happy with the patience and knowledge of the staff. They have a variety of options and financing. My only issue was that we did not receive a time line or rough estimate of when our couches would be delivered, just that we will receive a text the day before delivery. I will be using them for my future purchases.
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March 2024 by Anyomo
Excellent courteous service !
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March 2024 by Shelia Midgett
What a great experience working with Jake and others at Ashley Furniture. I’ll be back!
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March 2024 by Shawn Nass
Lewis was great. Not high pressure but informative and helpful. Great selection!
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March 2024 by Debbie Redford
My husband and I had a GREAT experience at the Ashley Store. We were "just looking" when we went in and Billy greeted us. We knew we were not ready to have something delivered but found exactly what we wanted at the right price and found out they would deliver about a month later when we were ready. And no charge on our credit card until delivery! There was NO hard sell, just a friendly talk about what we were looking for and Billy directed us to the part of the store where we could explore the options. He let us wander and then showed us the exact chair we wanted/needed. This is our second purchase from Ashley (a love seat 2 years ago) and this will be the only store we visit when we need furniture. We know they have great advertised sales and had not seen one lately, but got 20% off, even though there had been no announced sale. Normally we don't buy the warranty but if you don't use it by the time it is up, you get what you paid for it in a store credit. How fair is that???
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March 2024 by travis burke
Jeff was very knowledgable and great to work with . Would highly recommend
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March 2024 by Daniel Buffington
If there were a zero star, I would give it. More than$1000 for a reclining couch and it didn't last 6 months before becoming so broken it's unusable. This is after our furniture was not delivered on the agreed schedule. After repeated calls to get warranty covered repair over two months, there has still been no repair and no response from Ashley other than they are looking in to it. They have lost us as customer's forever, and we'll be exploring a complaint with the Better Business Bureau. Do yourself a favor and spend more at Haverty's, and make sure the furniture is not made of particle board, aluminum, and pleather like this one.Update 3/6/24: after 4 months of waiting, wrong parts being delivered, Ashley employees telling us if we wanted good furniture we shouldn't buy from Ashley, automated text responses that make no sense, and a couch that gets more broken by the day Ashley informed us that because we moved 4 days ago, months after filing the warranty claim, our warranty is voided. Their last response was, " if there's anything else we can do, don't hesitate to contact us. " No, thank you, you did enough when you ripped us off with crap furniture and refused to honor your warranty. We don't need anymore of your"help". We're off to buy better furniture!
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March 2024 by Sylvia Palmer
A beautiful store, we were welcomed as soon as we stepped in the door. Great sales people, found and purchased exactely what we were looking for.
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March 2024 by Sour Kush
Sales Scam 101: The Misery I went through.. As soon as I signed the dotted line and committed to paying… They gave me the wrong bed frame & the one that they did give me had missing parts. After 2 months of hassling with customer service, NOBODY was able to fix the broken bed frame i had received, not too satisfied i went to this store to talk to the manager and she said “she wasn't going to feel threatened in her store” because i quote on quote “threatened”. a bad review if they would be unable to help me.
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March 2024 by Charleen Shifflette
I walked in and met Greg. He was very pleasant and friendly. He assisted me in finding the perfect sofa, chair, ottoman, side table, rug and tv stand with a fireplace insert. I would recommend Greg and Ashley’s to anyone looking for the perfect buying experience.
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March 2024 by Josh Spriggs
Great selectionGreat qualityAnd all around feel good buy for a quality like no other sales team with knowledge and that is important
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March 2024 by Veda Anderson
Our salesperson was Gregory Kraatz. We couldn't have had a better person to help us. We were so happy when we left. Ask for Greg when you shop there, you won't be sorry!
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March 2024 by Alisha Dodson
Glad I found my comfy couch!!!! Ps. Yall were awesome I'd hang out with you besides selling couches!!!!
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March 2024 by Michelle Wasson
I had the pleasure of working with Cole. I appreciated his professionalism and that he wasn’t pushy. I let him know I didn’t need a lot of assistance and he gave me my space. He also showed me the value and importance of adding the protection to my purchase which I never do. Thanks for making this transaction so easy!
