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April 2024 by Kiley Horner
Food was ok mainly grossed out by the fact workers had no hat on or hair net while hair is all in their face, and no use of gloves.
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March 2024 by Lisa Heard
If I could give minus 5 stars I would. Very unprofessional. These so called employees have the nerve to put a tip jar out LoL AMAZING. I spent 25 bucks for pretzels Wow ? couldn't even get a cup of water!¡!! What!!!!!
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October 2023 by Larissa Erven
Over $9 for pretzel bites and cheese?!? You're outta your mind. I can buy a large cheese pizza for that price. Y'all are getting greedy...
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July 2023 by brandy aaron
The manager on shift and two other employees starting ganging up on my 65yr old mom because she had a coupon and was told by corporate that she could get anything off the menu for free and the guy ask her, can you prove it? She said yes the corporate guy from St. Louis is the one that told her that and so, the so called manager on shift stated “ they have nothing to do with us”. One of the young girls standing off to the side started talking ignorant to my mom so I stepped in and yes I did say some very unkind words after now 3 employees are coming at her. They then say they’re calling security on us because we were being disrespectful. The Auntie Anne’s inside Battlefield Mall is a joke. So rude, disrespectful and just a bunch of kids that should not be in customer service. This place needs to be shut down or hire all new employees including management. This is not the first time they have verbally abused my mom but I can guarantee it will be the last. I’m not letting it go this time. I’m taking it as far up corporate as I can. This type of behavior has to be stopped.
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June 2023 by Rebecca Reed
Went today and was given hard chewy pretzels. Won't go back.
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June 2023 by Samantha Harris
Customer service is bad, such rude & mean employees
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May 2023 by Jasmine Holmes
It says it doesn't close until 9 but I walk in at freaking 4:30 and their closed down. The aunties at the mall closed down. Aunties is apparently falling apart. They were my favorite craving but after multiple times of driving all the way across town to be disappointed I'm done. I will not be having aunties ever again. R.I.P. to what was a great place.
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December 2022 by Robert Fulton
I was there on Monday and there wasn’t anyone else in line. But they didn’t have any product available. Had to wait 15+ minutes for anything. The tall skinny guy with the funny hair had pajama pants on totally inappropriate . When we got home (Lebanon)we found out that they were burned on the bottom. It will probably be some time before we get anything from there. At least until those guys are gone.
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July 2022 by Dylan Hubbert
Pretzels were very hard and cooked to long I am usually impressed but this time doesn’t sit well with me
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May 2022 by Kimberly Mullins
So rude. Worst customer service
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April 2022 by Maria Teresa Shrout
Last night we bought regular pretzels and we are dismayed what we have a burnt pretzel .
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January 2022 by Ashley White
Shoutout to Donell at the battlefield mall location! You the real MVP man thank you so much for great service and great product!!
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November 2021 by MONSTERS ALIVE
Horrible service. Gave my order to someone else after waiting for 20 minutes.
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September 2021 by Sydney Brell
Love eating here but the customer service sucked! Guy was rude and they didn’t have any pretzel bites like seriously. Definitely wouldn’t recommend and definitely won’t come back. If the dude had customer service I wouldn’t leave a bad review but he was extremely rude.
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March 2021 by Terry Creager
The Pretzel was burnt!!!!!!!This makes the 3rd time that we have received product like this. Ya'll need to adjust the temperature for the oven.
