-
March 2024 by Steven H
Outstanding service and knowledge. I went here on a whim and will be back for my truck to get new tires and a alignment. Can't say thanks enough... great guys
-
March 2024 by Ricky Stewart
Car broke down across the street and they wouldn’t go and jump it to be brought back there to diagnose the problem. They kept giving me the run around and telling that the person in charge had more important things to attend to, like inventory rather than customer satisfaction. Waited 15-25 min for no one to help me. Thank Big O Tire for nothing. Needs more customer service.
-
March 2024 by jasoncooljay
Very satisfied with my service. Dusty was very efficient, courteous, and prompt. Highly recommend. A big thank you to Jordan for servicing me as well?
-
March 2024 by Kimber Jennings
Well, I am editing my review. They were suspose to rotate my tires, they didn't. I had a slow leak on the back passenger side. The tire was still on the back. I don't recommend them unless you want to get ripped off.
-
March 2024 by mackenzie bell
This company is horrible. They like to get people fired for their mistakes. It’s the same owners for this location as E Sunshine. They completely screwed up my alignment, tired to charge me extra for a specialty. Refused a refund after they had me fired from O’Reillys for post a review on their awful service. I’d go to jiffy lube before them.
-
March 2024 by DaJuane Coulter
Great experience as usual. I will continue to go there and recommend to others.
-
February 2024 by Bobby Blankenship
Failed a family member's car for an inspection.. that part cited was absolutely FINE, i had checked everything the night before. They just wanted to rip a quick 1,000 dollars off said family member. Would not recommend this company that refused to visually show us what the issue was when asked. This is not the first time we've had issues out of Big O either. Dishonest
-
February 2024 by kevin hickman
Way faster than Wallys for my flat repair.
-
February 2024 by Evan Aguayo
Great people and service
-
January 2024 by Kathy Huss
Great customer service!
-
January 2024 by Stephen Allen
Store on glenstone in Springfield mo the pros there did a fantastic job on my daughters tires good tires at a reasonable price thank you so much
-
January 2024 by megan johnson
I had an appointment scheduled for today to look at the hose connected to the coolant reservoir as I was leaking coolant. I got there at 7 AM. They had me pulled in by 745AM. I was then told at around eight 845AM that it was the hose that was the issue because it was a specialty hose. They were having trouble locating it. They then came back and said they found the hose and that with labor and parts we were looking at around between $390 and $400 in the interim while they were looking they also told me that they needed to replace my pads and rotors as I was at a two on them And that they needed to be replaced and that was gonna be close to $400 which they could adjust some because they could get a different rotor. I declined that because I wasn’t expecting another $400 charge. they asked me if I wanted them to order the part I said OK sure then we agreed for them to take me to work from the store because I had to work tomorrow. It was at that point that I decided to go get a second opinion and come to find out. It was never the hose that was the issue. It was the actual reservoir and when I called back up to Big O tire to one confirm that they said it was the hose which they did not once but twice I then spoke with the manager and told him that I was getting my car fixed and it was just the reservoir his answer to me was oh well do you just want us to install the reservoir. I was like no I want you to tell me why you were trying to overcharge me for something that was not the problem. I would not recommend going to Big O tire. I am very upset that I even have a tire warranty with these people right now so I have to deal with them but save yourself the hassle. Very dishonest And I feel like they tried to charge me or upsell me because I am a woman. The photo you see, is the reservoir the other shop took out, which has a blatant crack in it, and they diagnosed that within 10 minutes of me being there.
-
January 2024 by Zachary Benbrook
Fantastic and friendly service!
-
January 2024 by Arthur Cook
Great customer service, reasonable prices, and exceptional assistance determining the exact tires I needed for highway and into mountains towing a travel trailer.Thanks for the help. I'm a first-time towing a camper trailer and I feel we made the right choice.
-
December 2023 by John Domiano
Went in for a flat repair. Handed the proper key for my truck. Mechanic jammed my semi truck key in and turned key so much the starter was still engaged. I will never ever go to that Big O Tires again.
