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October 2023 by Wendy
Fast, friendly service. I was in a position where they could have taken advantage of me if they wanted to, but they remained honest and only fixed what I needed without adding any unnecessary tasks. Will definitely use them again
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October 2023 by Caleb F.
Had vehicle towed here because I suspected PCM problems. I wanted someone to test it before I dropped $1000+ at the dealership. No problem they said on the phone. I pictured a tech testing the ohms on all the PCM circuits which I would have done myself if I had the time or knew this shop was incapable. Next day, yeah that could be the problem is what they tell me, we don't have the means to actually test it.(cheap multimeter is all you need) Thanks for wasting 24hrs and charging $100 to tell me nothing. Absolutely nothing.
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August 2023 by hal sutton
I had a dragging-sticking right front brake on a F150. They got to it on a Thursday afternoon (late), They fixed it Friday morning.Great Place. They drove us to a close hotel and then picked us up next morning after they fixed my truck. We were from out of town.kudos to Tom and Greg and (Darlene)Service: Brakes
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August 2023 by Jessica Layman
We have used them a few times now and will definitely use them for future auto needs.Services: General repairs & maintenance
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August 2023 by Richard Ross
Tom went above and beyond to help me with my vehicle. Highly recommend!
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July 2023 by Robert Varusa
I love this small service shop. They listen well and do a great job at a very fair price.
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July 2023 by luis castro
Used to be my go to place in springfield. Over the years it seems to have depreciated in their care for their customers. Reeks like apathy.
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June 2023 by Corey Spivey
I wouldn’t recommend this mechanic to my worst enemy. Grown men arguing over work that they didn’t actually fix the first time just shows the level of stupidity you’ll be paying for.
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May 2023 by Elliott Kastner
I've been going to Bob's Automotive for over a decade. They've treated me (and my vehicle) with respect and care every single visit, for everything from oil changes to larger repairs.Services: Air & cabin filter replacement
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April 2023 by Jen Nichols
Good place to go had no problems with them. Unfortunately they weren't able to fix my car but that's bc it was too far gone
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January 2023 by Google4Me Sallee
Great place to go to if you vehicle needs help.
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December 2022 by Greg Esselman
Repairs have always been done well. The problems for which we brought in the vehicle have all been fixed and have remained fixed.
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December 2022 by Jason
Tom and customer service was very unfriendly and not helpful, don't take your car there unless you want to get ripped off.
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November 2022 by bmw s1krr
Sad this shop is like most now. Wanna use they're parts. But all I needed was something replace w put a werrenty. Cause I was building a car and didn't have the space needed. What happen to the good ol days.
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July 2022 by D Jackson
Had my car towed to Bob's Automotive about a month ago. I was initially nervous as I'm from out of town and had a bad experience with a car shop nearby quoting outrages prices to work on my vehicle. Bobs was nothing of the sort. They called me regularly to keep me updated on my vehicles progress and give price quotes as needed before attempting to complete any work. They explained everything in detail. They were thorough, fair, patient AND PROFESSIONAL. It's been about a month and I've had no further issues with my vehicle. I highly recommend Bob's Automotive for servicing your vehicle.
