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December 2023 by Google user
Garrett Koopmann let me setup an appointment to answer questions on filling out my first 401(k) paperwork at my job. He explained everything in understandable terms, gave great advice, and even took the time to research every possible investment choice I had available to me. Garrett explained what everything meant, researched the funds, and helped me choose my investment percentages. I’m so grateful. I LOVE banking with Central Bank.
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September 2023 by Ronnie LaRue
Lacy was so so helpful getting us in last minute to create a new account. Big reason why I always use central great customer service!
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July 2023 by Shari Nichols
Gracie was amazing. She went above and beyond to ensure our business account was ready to go thanks Gracie.
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July 2023 by Tina Dodd
Gracie Mueller is the best, and so are the others that work there. They are all very helpful and kind.
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March 2023 by nick cetola
They don’t close at 6:00 like Google says it’s at 5:00 (liar)!!!!!
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December 2022 by Lv emma avakin Nun
I opened up four accounts today with Gracie and Miranda and I couldn’t be happier with the service I was provided. Both ladies were very helpful and informative about the different types of accounts and which would work best for my needs. I highly recommend going in and speaking with these two ladies, and they will gladly assist you with your banking needs.
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December 2022 by Dave Myers II
No idea what the 1-star is for, honestly. I've had nothing but positive experiences from this branch, and from Gracie. Extremely helpful, Gracie goes above and beyond, and is a great advocate for her customers. She'll make a fabulous branch manager someday.
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December 2022 by Rylee Gilbert
Went into this branch to inquire about a new account. Gracie (I believe was her name) was very patient, clearly communicated, and listened to me as I asked questions! This was a nice change up from experiences at different banks! Will definitely recommend this branch to friends and family.
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December 2022 by Jan Burns
Very poor customer service.Went in to the lobby of this branch to inquire about a service charge. Gracie was very flippant and rude. Not willing to offer any assistance or guidance. The branch manager supported her behavior. Startling!!This is not the first time we have had bad customer service at this branch not going back. Go to a different branch other than this one if you want help.
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December 2022 by Jake Yancy
Gracie and Cyndi are amazing!!!! We go out of our way to use this branch. They truely go above and beyond to assist in any of our banking needs. Thank you for being consistent in customer service
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October 2022 by Andrea Bishop
Central Bank on south Glenstone is fantastic! Vicky, Cindy, and Abby made opening a commercial account fast and smooth. Highly recommend!
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September 2022 by Hyacinth Lesmes
This branch has been the most helpful and clean out of all the branches in Central Bank! I always go to Gracie for all my Personal Banking needs and she is fast, helpful, and curteous. She even had answers to questions I didn't even know I had yet! So impressed! ?
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September 2022 by Crystal bailey
No drive thru at the glenstone & sunshine location but they do have a walk in ATM. I love this location
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September 2022 by john house
I live all the way in Republic and this is the only Central Bank I will use. They are all so friendly and helpful
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May 2022 by Ozarks Counseling Center
Central Bank is a strong supporter of nonprofit community organizations in Springfield, not only with monetary support, but with volunteer time and talent. They truly do invest in strengthening the community they serve. We appreciate their ongoing support!
