-
August 2025 by Laiken Clarke
I was greeted and helped immediately on entering by the sweetest woman! I was looking to start some sort of wedding registry or wishlist for my upcoming wedding, and I was walked through the store to help find what I like and wanted to add. (Also mentioning that I have never been in or had a product from Coach before, so I had no clue what I was doing!) The associate really took her time with me to make sure we had the exact styles and colors on the list. Overall, everyone I talked to in this outlet was so kind and helpful! And thank you for letting me take my time and get to know products.
-
December 2024 by Neka Parker
Very Very bad manners for the management that works at this specific location. I've never encountered such a distasteful person that works in retail. I will bring my business elsewhere I'm a avid coach shopper and have never been treated so poorly! Went in to exchange a coach bag that had a defect. She acused me of denim wear when I had just unboxed the coach bag the night before. Mind you I have several several coach, gucci, louis vitton, prada bags. I know a defect when I see one! They definitely lost my business at this location! I hope they train their staff in the retail industry more properly because I'm left baffled!
-
October 2024 by Betime Begzati
I want to give a shoutout to Rachel and Tara for their amazing service in helping me get a bag I’ve been wanting since August. They were so kind and considerate, and I truly appreciate their help!
-
February 2024 by Angela
Most hateful Manager!!!I’ve never been talked down to before like that I’m shocked!!!!!!!!Never again!!!!
-
January 2024 by Jessica Gomez
Brandon helped me purchase my first coach bag and the experience was everything I expected to be, thank you so much for helping get my beautiful bag.
-
December 2023 by Valerie
You have a lady that works there named Cathy that is the rudest, most stuck up person I've encountered in a very long time. God forbid anyone walk in there with a purse purchased from a Coach Outlet store!! Miss snooty snoot will talk to you like you're worthless and she's better than you. And as far as cleaning the my purse? Y'all never touched it. It's filthy. Straight up dirt that washes right off. You never cleaned it. You probably took it to the back, wrapped it up all pretty, and called it a day. Do you actually think I'm stupid and wouldn't be able to tell?
-
April 2023 by Michelle G.
I'm a s***** for Coach purses(anything Coach). I've been in this particular store 3 times and every time, the employees have been extremely helpful and super friendly. I'm not the "matchy" type when it comes to matching a purse & wallet. Anissa helped me pick out the perfect bag & wallet for my upcoming cruise. I'll always hit this store when I'm in the area!
-
January 2023 by Eddie Mora
Made delivery and the girls very friendlyAnd help to make the delivery smooth?
-
January 2022 by Skyler Star
My favorite associated J helped me find amazing choices had to check out twice ❤
-
December 2021 by Brandon Keene
As a dude who has shopped here for my wife a couple times I must say the staff is awesome. I love that they are always helpful. I definitely dislike that I get bombarded with marketing emails and phone calls from them. I unsubscribed but the calls still come. I guess they don't realize that no one wants to buy a purse 2 or 3 times a year as a gift.
-
June 2021 by Ash K
Favorite store!! ❤
-
May 2021 by bobby wood
Tried to return an item for something different but couldn’t because we are not members in their club. Had to go all the way to Branson to exchange the item
-
April 2021 by Max Chilton
Didn’t end up buying anything at the time but employees were super nice and helpful, I was just seeing the quality of a wallet I ended up buying on the outlet site, but if I were to have bought there I’m sure it would’ve been a very nice experience
-
January 2021 by Winter Star
My favorite associated J helped me find amazing choices had to check out twice ❤
-
January 2020 by John Snow
The staff here always takes care of my wife they have repaired or replaced items no questions asked. And the staff remembers us when we come in. I used to say id never pay for designer purses for my wife but ive probably saved money due to the quality of products instead of buying cheap products over the years. The wife even talked me into a wallet last time we were there and im happy with it.
