Cox HealthPlans
Hours:
3200 S National Ave B, Springfield MO 65807 Hours
About Cox HealthPlans
Cox HealthPlans is a locally based health insurance company serving the Ozarks, offering a variety of plans for individuals, families, children, and employees. The company is affiliated with CoxHealth, ensuring members receive a high standard of care. Customers appreciate the attentive and efficient customer service, with staff quickly resolving issues such as claim discrepancies and medication approvals. One customer shared a positive experience where a representative reviewed a claim and coordinated with the pharmacy to ensure medication was ready for pickup in a short time, highlighting exceptional care and responsiveness. Long-term patients have praised CoxHealth’s medical staff, particularly highlighting their doctors' promptness, friendliness, thoroughness, and skill. One patient specifically noted their orthopedic doctor’s expertise and caring attitude during a recent procedure. Additionally, the staff’s kindness extends beyond routine interactions, as exemplified by a helpful representative who assisted with insurance information during an emergency after a card was misplaced. Overall, Cox HealthPlans and CoxHealth deliver reliable, caring service and quality medical care to the community.
Most Recent Reviews
January 2025
Customer Service is excellent. Helped me with my questions.
June 2022
Husband misplaced his card and had an emergency. The lady that answered was incredibly nice and helpful with getting his insurance information that I needed to fill his prescription.
More Comments(23)
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