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February 2024 by Tammy Caison
Visit Dray in the shoe dept. Jes the best!
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February 2024 by Letitia Denise Young
Great selection of clothing in styles that appeal to me.
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February 2024 by Julie Smith
Excellent staff. Found some very good sales.
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January 2024 by Cathy S.
There is not enough room in this space for me to convey the experience I've had at Dillards in Springfield, MO in the Lingerie Department. The ONLY positive comment is the initial fitting for a minimizing bra to the sales person being knowledgeable and decent. I purchased 3 Bras which were very pricey with no coupons or deals. Unlike KOHLS where there is always coupons and deals. I took one Bra home and 2 were shipped. The Bra I took home was so uncomfortable, I returned it. The bra had not been washed.. and I guess in transit, it got a spot on it. You would have thought it was a CRIME! The associates were rude and very belittling to me. They reluctantly FINALLY refunded the price of the bra and took it back after making me feel like worse than a 2nd class citizen. It was their haughty attitude and demeanor. One of the bras I received in shipping is my favorite. I am picturing it below. One major problem is the wire busting through after 4 times of wear. Although the Dillards store is 70 miles from me, I took it back to return, even though I really didn't want to be treated poorly again. Believe this, they would NOT t refund of EXCHANGE this faulty product. Keep in mind I calmly explained the problem, even though the problem was very easy to see...right in front of them. I left the store after telling them I a seamstress and would fix it myself. Now, keep in mind I paid 70$ for each bra ,so it has stuck with me to never visit the Springfield MO Dillards again. They and I mean even management would not refund me money for a faulty product because I had returned a bra previously. Unreal. Now, I mended the bra and I do like it. I was going to do this review promptly a couple of months ago but got busy and didn't, my recourse was never visiting that store again, AND telling everyone I know not to either. Just today, wearing the favorite bra, I felt something and , checked... as you will see below the wire on the other side burst through also!!! Now to mend again. I have pictured it below and am a VERY DISSATISFIED DISAPPOINTMENTED F CUSTOMER OF DILLARDS!
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January 2024 by Tom Christenson
Spent over an hour in the ladies fashions department. Almost as cold as it was outside! Couldn't wait to get back in the mall areas where it was warmer.
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January 2024 by Laura Thomas
Prices are to high.
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January 2024 by Sherry Golterman
It was a pleasure visiting the Battlefield Mall in Springfield, MO, I have seen the decline of so many malls in the past several years. I rarely visit the larger malls near my home because of safety issues. Dillards had a great deal of clothing options to choose from.
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January 2024 by Dorothy Bilbrey
I have the hardest time buying jeans and Tara who does not normally works coat/jean department really helped me. She gave me an outstanding experience. I found the jeans and brand I love. Can’t wait to come back. Tara you are amazing and need a raise lol!
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January 2024 by Chris Elder
The quality of the Dillard's in Springfield Missouri is horrible. They never have anything in stock.
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January 2024 by Travis Reynaud
if i could give a lower rating, i would. Staff is extremely rude and unhelpful
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January 2024 by Aubrey Albert
Every time I go to this Dillards I am treated very poorly. The rest of the mall closes at 9, but I guess this store closes at 8. At 8:05, Julia Powell yelled across the store very rudely that they are closed, and I had no idea. She continued to speak to me as if I was a shoplifter or something. Won’t be shopping at that store.
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January 2024 by Joe Audas
Kind of expensive but shop the deals.
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January 2024 by Dillon Lebahn
I had an amazing experience at Dillard's yesterday! I was looking for gifts for a special occasion, and I found them in their women’s section. The items were beautiful and elegant. Perfect for what I was looking for and made me feel confident I got the right stuff for my people.The staff was very helpful and friendly. They helped me choose the right size, color, and style for my gifts.
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January 2024 by 1 2
They were having good sales
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December 2023 by Elly Bates
I love this place the employees are super nice and helpful and I found the PRETTIEST formal dance dress there would totally recommend
