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March 2024 by Joseph M G.
Endless time & Jewelry seems to have lost their horologist, but pretend that they're able to do what he did as well as he did. Not possible. They've replaced my watch battery three times, each time the battery lasted no longer than 7 months. I complained and complained about the short-lived batteries and suspected that they were using battery seconds. Finally, I went to St. Louis to a watch shop that a local priest strongly recommended. It turns out that the Endless replaced my battery with the wrong sized battery (#377) because they didn't know how to install the correct battery (#364) properly. My watch wasn't damaged, but my wallet sure was. Endless Time & Jewelry overcharges for what it does, not only because what they do includes a healthy portion of incompetence, but also because they do it KNOWINGLY. The owners/staff seem to thrive on convincing trusting customers that we're receiving high-quality, professional care. I also found out that, in the process, Endless Time & Jewelry unseated my watch's crystal and damaged the seal, causing a leak. I'll have to pay to buy a new crystal gasket and have everything reset. The side battery tab was not properly aligned because the wrong battery was used by Endless Time & Jewelry, adding to battery drain of the WRONG battery. Having Endless Time do ANYTHING to ANYTHING you own and treasure is like giving your hormone-drenched son your car keys and a case of beer before you tell him to behave himself while you're away for a long holiday weekend. More Fool Me.
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June 2023 by Sarah Rader
The man was very kind. He told me upfront he could fix my watch but it would be one price. I chose to purchase a watch there instead. Very nice and patient while I looked at them all.
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May 2023 by Angela Folstad
Fabulous work, can't recommend highly enough!
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January 2023 by Exile T
Tried calling during normal business hours but got a message from their answering machine telling me to call back during normal business hours. No option to wait on hold for a min or anything, just call back :(
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October 2022 by Johny Makarov
I brought my first luxury watch here to get the accuracy measured gentleman did a great job was very knowledgeable.
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October 2022 by Luke Garrison
I brought my watch in because it had gotten some water in it, and they cleaned it out for free!
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July 2022 by Kyle Kirk
We've gotten several pieces here. From my wife's wedding ring to a beautiful necklace. They are always willing to work with us to get exactly what we want. Highly recommend!
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July 2022 by Michael Inman
They get one star from me because I dropped off a watch the first week of June just to get the glass replaced, was told it'd take 2-3 weeks. It's now almost August and I haven't even so much as got a call to tell me what the holdup is. Not very professional
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July 2022 by Mykhael Hayes
Friendly helpful people who found me exactly what I wanted in my price range. Asked several questions and showed me 10 items that fit the criteria.
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May 2022 by Ron Perry
The Gentlemen took very good care Of me and Fixed my braceletIt,was Able to cut my wedding band off
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May 2022 by Jeff Kelley
This place has a watchmaker. Any place with a watchmaker gets five stars.
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April 2022 by Gene Rachinsky
This place is amazing. Very knowledgeable people, fast service. Even guys in California could not fix this watch and you did. Thank you. You're the best!
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March 2022 by M D.
Quan has been amazing from every step of redesigning my engagement ring, making my wedding earrings, making my husbands wedding band and getting the wedding band that I wanted. I live In Texas and there are a lot of jeweler options here, but I choose to go to Endless Time & Jewelry because of the quality work they do and the wonderful customer service! I cannot wait to get my next piece made.
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March 2022 by Kiersten Riegle
This store is a treasure! They have a great selection, and they repaired a family heirloom watch beautifully! Tabitha helped me out and she was so sweet. She remembered me even after it had been a few months since I'd been in. Thank you Endless Time and Jewelry!
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March 2022 by Emilia Rojas
People should make sure what material is a piece of jewelry made of before working on it. I took my husband's grandmother ring there to ask about what kind of material was made of, and they said silver. I asked them if it could be cleaned, and they said yes. So, I trusted them to repolish the ring, and guess what? It was plated silver, so the layer of silver came out when they repolished it. The ring looks really bad now, and on top of that it was my husband's grandmother special ring. I am really disappointed.
