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January 2024 by Breann Wester
Eyeglass World has a great selection of frames, and great prices! Aspen was so helpful and kind and worked with my insurance and their in-store promotions to find the best deal for me, which I really appreciated. I would highly recommend her for anybody who chooses to shop at Eyeglass World. Fantastic experience all the way around.
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January 2024 by Terri Taylor
This has been one of the worst eyeglass experiences I’ve ever had. I purchased a pair of progressive lenses glasses, and when I got them, the prescription in the right eye was incorrect and the glasses were so heavy I could not wear them. When I went back in to the office within my 30 day, period, I was treated very rudely and was told that I would have to go with a certain frame and “that’s just the way it is for you”. This person is a store manager! The poorest customer service skills and professionalism I’ve ever seen in an eyeglass place! At one point she took my original frames and popped the lenses out of them, and then got the other frame that I had purchased to prove to me that my frame and the new frame weighed about the same. When she put my lenses back in my frame, she did not even bother to clean the lenses that now had her fingerprints all over them. She then handed me my glasses back and said “here you go”. I didn’t ask her if she could possibly clean the lenses of the glasses that now had her fingerprints all over them. Horrible horrible service! I will never go back to this eyeglass world in Springfield, Missouri, and I will tell everyone I know not to go there, as well!
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December 2023 by Skyler Palmerton
Everyone was very helpful and friendly, with Rachel and Eric stealing the show with their remarkable assistance! Their prices are affordable with a wide selection. I entered in to a warm welcome, and left with a smile on my face!
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November 2023 by Lewis Cook
I was in town for the day for a business meeting and my glasses broke on the flight. I stopped by one other eye glass place and they said that my glasses were broke and there was nothing they could do. I then went to Eyeglass World and they were able to help me right away. Kayla was extraordinary. She repaired my glasses and gave me new nose pads at a very good rate. I was happy and impressed and relieved. I highly recommend this place!!!!! Better than the rest.
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October 2023 by Dave Brugioni
Shelby was an exemplary associate! She not only helped me choose my glasses but also took great care in getting them correct on my face. We have purchased our glasses from Eyeglass World for the past 10 years and have been pleased but this time Shelby made our experience outstanding!
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October 2023 by Melody Marlay
We went to eyeglass world for an eye exam and to purchase our glasses and Shelby took excellent care of us! The selection of frames was outstanding and with the knowledgeable help of Shelby we were very pleased with the results. Shelby is an outstanding employee! I would recommend you ask for her when you visit Eyeglass World.
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October 2023 by Rob Junod
Have a very positive and welcome experience today, and am excited for my new glasses. Lauren was extremely helpful, and even cleaned up my current glasses for me. I will highly recommend
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October 2023 by Rebecca Diaz
Wow! Go see Lauren. She was just amazing and so patient as I struggled picking out glasses. Lauren didn't give up and came to the rescue by finding the most amazing pair I have ever seen! Truly she was amazing
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September 2023 by Franky Vazquez
Overall pleased and pleasant experience, second time coming here for my annual eye exam. Ended up getting glasses this time and Lauren was very helpful in helping me pick a frame for work and everyday use. Will definitely be back when I'm ready to switch frames!
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September 2023 by Storm
Love this place! Lauren is a great help and made the whole experience easy and enjoyable. I often get overwhelmed at eye glass places but not here. 10/10 would recommend
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September 2023 by Jordan Wilson
I had an appointment on 08/29/2023 at 9:45 am they got me back very quickly and got my exam done very quickly and smoothly. However I had to pick out frames I had my frames picked and stood for 30 minutes waiting on someone to assist me in the rest of the process nobody would help they where helping others who had gotten there after me. I finally had used up all the time I had taken off work for my appointment I had to leave before they could acknowledge me and help I probably won't return unless they have a way to correct how I was treated
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September 2023 by RAINS ACOMING
This place doesn't care about you at all, and after 2 attempts to correct my glasses they still end up getting it wrong. They absolutely do not care about my needs. So if you just have a spare 600 bucks to donate to this scam then you'll be satisfied, if not or you have an issue, save your money!
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August 2023 by Jamey Ortego
I brought my children for an exam for contacts and glasses. The entire process, from scheduling to getting the glasses, was easy, efficient and enjoyable. Dr Kevin was kind and patient with my 7 year old. Rachel was so easy to talk with. She was efficient with getting the prices for contacts and with using our insurance. She was great with my daughter , going above and beyond, in helping her make decisions for her glasses. We will definitely be using Eyeglass World.
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August 2023 by Dennis Wisdom
Lauren was so so helpful.She explained everything to the letter.We had every question answered in a manner we could understand.Thank you for having such a great employee. We will be back when we need glasses againThank youDennis and Barbara Wisdom
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August 2023 by Cindy Pruitt
Everyone here is so helpful and nice!! Great value for your money too!! Aspen, and the manager Sarah, were the BEST!!! And they both walked me thru prices and options. I highly recommend Eyeglass World to everyone!!
