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January 2024 by Lisa Sullivan
If your order gets lost in transit, they still make you pay for it ??
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December 2023 by Brianna H.
The store manager Amanda discriminates customers and employees. If you're not a rich white girl they treat you like garbage. Awful experience.
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August 2023 by JoAnn Goodin
They no longer carry plus size in store, only online??????
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July 2023 by Mike Jordan
Overpriced merchandise and probably some of the WORST customer service I have ever experienced. If you have customers in line and your cashier is having issues then the common sense thing to do is make sure another cashier can help said customers in line.
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June 2023 by george edmonds
They have clothes others don't have,the girl i asked for help was not helpful but I saw many other who were engaging customers
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April 2023 by Zachary Bushey
This was such a clean and organized forever21.
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October 2022 by Lauren C.
I hadn't been to a Forever 21 in years until this weekend but this one is pretty good. They have a lot of cute clothes and a good selection of sizes. The prices vary quite a bit (I feel like I remember Forever 21 being a bit cheaper than it is now?) but they seem to have a lot of sale items too. Everything was clean, folded, and organized.
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June 2022 by Donna Wilson
A few items when they have a good sale
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January 2022 by Karen Mullen
Love this place. It's a best place to shop. My granddaughter loves it to!
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January 2022 by Corey Carroll
My kid shops here and we have always had friendly service!
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January 2022 by Zhanat Bagissova
I really like the store but I was really disappointed with the customer service. Especially with a manager on duty - 01/03/2022
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October 2021 by J T
Saw the perfect short jacket for my daughter in the window, was 50% off. Went in and found several more fantastic items. My daughter is 6'2" tall and slender. I had no idea what size slacks to purchase. A wonderful sales young lady helped me and we selected 2 pairs. They said I could return them at our hometown Forever 21 if they didn't fit. Happily they fit perfectly and she loved everything. Thankfully I saw that jacket in the window!
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September 2021 by Chris Danna
Very nice and clean
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September 2021 by D H
They refuse to do exchanges at this store for online orders, even though the website says they can. This isn't the only bad experience I have had here, but every time I have to do anything customer service related at the store it sucks. I literally haven't had a GOOD experience with forever 21s customer service.
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August 2021 by Daniel Young
Daughter likes the clothes
