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March 2024 by Kim summers
My sweet baby Izzy passed away last Tuesday and when she came home she was in a beautiful Engraved Box with her name , yes I cried again when I saw it, thank you so much for taking care of her, I miss her so much ❤️?
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March 2024 by Jessica B
I would give zero if I could. My sweet boy Dax, an 185-pound great dane, passed yesterday around 3pm. I called the vets office. They didn't have room for him and instructed me to call "Kevin" at "Friends of the Family." After having some time with my kids and getting over the initial shock of finding him, I called twice and left a message at 320pm and 340pm. I received no return phone call, so I called the vet's office and was told that Kevin was aware that I was coming. They were also aware that I was working on getting people to help me transport him to my car. After lots of phone calls for this and phone tag with the vets office, I was able to finally leave the house in time to get there about 5 min or so before they closed. NO-ONE was there! You would think that if this Kevin was aware I was coming, he would have reached out to me before leaving. This is so very uncompassionate, and it made a very heartbreaking time even worse. After driving about 30 min to get there, I had to start at square one with my boy in the back of my SUV. I returned the call to the vets office and was told they could put him in a "cage or run" until this place was able to get him tomorrow. No thanks. I did a bit of Googling and found a lovely place in Nixa that was willing to stay late, even though they had already cleaned up for the day. This is how you treat a person grieving the loss of a beloved pet. Dax was the sweetest boy with a heart as big as he was. You people could have stood to learn a thing or two from him.
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February 2024 by Shena Jones
We had to have our 18 human year old chiweinie Alvin and we have received our furbaby back from cremation in the most beautiful box that holds him now and a beautiful card attached we want to say thank you so much ?
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November 2023 by vanessa hale
I had my bullmastiff for 17years. He was family, my big fur baby. They were so nice, caring and professional. Which brought me peace and comfort knowing they was taking care of himfor us. I dropped him off on a Friday and we had him back home with us on Tuesday. They made me happy, being to caring and timely getting my big fur baby back home to us. I would recommend them to anyone looking for a caring, loving company to take care of their fur baby. Absolutely m done an amazing job.
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November 2023 by Brian P
My Mom's cat, Foxy, passed away. My sister referred me to this place, so I took her here to have her cremated. Colby was very friendly and helpful, and very kind to my Mom. He even took time to listen to her cat stories. Thanks FOF. You guys are great.
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November 2023 by Faton Kadriu
This place was very helpful. They helped my family get through the lost of my dog and did their job very well of taking care of my dog, Rocky
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August 2023 by Christina Bell
Highly recommended my daughter lost her pet and Kevin was very sympathetic put her in a room where she can say her goodbyes and we got her back today and My daughter is happy she's home now....
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July 2023 by Brad Newlon
Our baby roxi passed just the other night. I called at 1030 in the morning the gentleman who answered was very sympathetic as I was stuck choking up he said take your time. Very sympathetic over our loss. They even came and got her because we only have a motorcycle at the moment and it was raining. The gentleman that came to pick up roxi was very sympathetic and listened to our wants for our girl. So excited to see what the boxes look like I knew she was in great hands. Thank you all so much
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July 2023 by Karen Douglass
I had three of my sweet angels cremated there. They have a very beautiful box they come home in and a very special card. Thank you for your service.
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July 2023 by Karen Cavalli
This was so helpful for us. I was so glad to have her home in such a beautiful box and understanding note that brought comfort
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March 2023 by Debbie Church
I’ve used their services many times. Their so kind and respectful! They are very kind and heart felt. They make the redaspu heartbreaking process more bearable!Highly recommend!!!!!!
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December 2022 by Michelle Cardwell l
My son lost his beloved hedgehog. It was hard for him and even harder for me. During this sad tone they did very patiently help me and ordered the perfect urn for my baby and made the most beautiful heart shaped memorial plate for him. My heart still hurts but these guys take the best care of their grieving customers.
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November 2022 by Carvel Wisenbaker
Very respectful and honest people!!! We have used them for our dogs several times. They're very stright forward with their prices.
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October 2022 by Raven Shadows
If I could give them 10 stars I would. They were super sweet and sympathetic. Never called her it or her ashes as if she was just an object and not our pet. The box is beautiful and has a very sweet message attached to it. When they called to say she was ready they said "she is ready to come home". That meant the world to me.
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September 2022 by CopperAngel 1980
I've now had both of my kitty babies creamated here and both times they have done such an amazing job. My 23 year old was run over and they stayed past closing so I could bring her in. They go above and beyond for their customer, the boxes they give you to hold your fur baby are beautiful and they always make sure to add a special touch with a condolences card. I love this company so much and the team that work there
