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November 2023 by Zeb Thomas
Great bank great service & always helpful. Sarah Justice is an awesome bank manager she's taken care of my family for 3 generations.
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June 2023 by Erika Torreon
Had a great experience opening a savings account today with Sarah Justice. I was greeted at the door and was in an office within 5 mins. She was wonderful and was very clear on everything she was doing. I felt very cared for! I didn’t have this experience at the other bank locations, and definitely will bank here again! Can’t recommend Sarah enough!
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March 2023 by sTm *
It would be nice if the drive thru employees were ready to process transactions at 7am rather than waiting on them to get situated and boot up the computers. Wasn't a bad experience but the ladies from a couple years ago were always ready to go at 7 sometimes a few minutes before. I guess it's just a different culture now. Hopefully GS isn't turning into US Bank.
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September 2022 by Bai Gardner
I’ve only ever been with GSB and getting approved for a car loan was a less than good experience last week. 1st - We were told it would be a soft credit pull more than once, in-person. 2nd - Credit is excellent for both parties, debt to income is good, but the length of our credit history isn’t long enough. How are young millennials supposed to get a loan? 3rd - Both individuals we were in contact with gave us conflicting answers. Will be moving our accounts.
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September 2022 by Cindy Teaver
I have been with GSB for 25 or 30 years. Great customer service at all branches. All except this branch. Every time I go in this branch there is a problem. Enough is enough. They are incompetent, not enough training. Manager is rude with no customer service skills. Teller was new but she never apologized for his mistakes. I have a lot of money in my accounts. I'm thinking of moving it all to another bank.
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September 2022 by kelli kobbermann rowett
I love Great Southern. I've not had a single problem not has the rest of my family.
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June 2022 by Carol Keegan
You have to inerest, seinor citizen, loan car, and more much more! Please let me more know ok!I am hearing impaired!
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April 2022 by Bailey Gardner
I’ve only ever been with GSB and getting approved for a car loan was a less than good experience last week. 1st - We were told it would be a soft credit pull more than once, in-person. 2nd - Credit is excellent for both parties, debt to income is good, but the length of our credit history isn’t long enough. How are young millennials supposed to get a loan? 3rd - Both individuals we were in contact with gave us conflicting answers. Will be moving our accounts.
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April 2022 by Doug Greiner
Have two different accounts with this bank. Have never had any problems setting up the accounts, or with the teller or drive-through services.
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February 2022 by troy rieth
My company is a construction company that did not get paid over 4000.00 it had coming, so its account went in the negative. I worked and bounced back out of the hole and went to deposit A check, and they would not accept it . They only wanted cash. I cannot cash A check made to my business, so I'm not sure how I was supposed to do that. They called asking if I was going to take care of the negative balance and I said yes with my next check. Again, the woman told me they would not accept a check made to my business and was going to blacklist my buisness. So ultimately, great southern Bank just shut down my buisness over less than 500.00. I can not open an account anywhere else in my business name because of being put on the blacklist I have heard. I tried to make this right with great southern, but they will not accept A legal check from a reputable title company. It's tough out there for small businesses. We don't need to have to fight our banks for our money, too. I have been A great southern customer for over 10 years and now im being treated like this. Its disappointing.
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January 2022 by Riley Czajkowski
Customer service is terrible. You will always be on long holds. Almost every week there are system issues, online payments don't go through and even if there's money in your account the card declines. The app never works, the website has a 50/50 success rate. PLEASE DO NOT USE THIS BANK, unless you enjoy your credit being trashed and constantly being stressed.
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December 2021 by Hunter Tremain
Shanna was very polite and helpful. I failed to remember to add the fee into my withdrawal and all she said was no problem, Merry Christmas and took care of it for me. It’s the kindness and helpfulness that has continued my relationship with GC. Thank you Shanna!
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October 2021 by Tina Lamphier
I went in to discuss a family member passing away. I talked to Patty. She was very rude and defensive. Do NOT I repeat do NOT see Patty. I understand that she was unable to tell us certain things but she showed no compassion for our situation. She could have been nicer. Left the brach on tears because of how I was treated.
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October 2021 by Dillingham Eldon
Really poor customer service. Called several times during the last 60 days, on hold for 15-20 minutes, then hang up. Recommend you find someone who is not so cheap to hire enough workers - obviously this bank is not one of them....Find another bank.
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September 2021 by Corrina Clark
they flag every transaction on my business account even my secure pay pal transactions. very annoying and I'm over it.
