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November 2023 by Harry Klieves
Never received care from a pharmacy better than grove. Thanks everyone.
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September 2023 by Lauren Cox
Every time we pick up the medicine for our cat, they either treat us like we are dumb OR they make fun of us to other employees in the back, but clearly where we can see them. Very unprofessional. They ask for the name and if we say the cat’s name, they then ask for our name and vice versa. It’s not difficult. And it’s not hard to be polite and professional. We can see you laughing and hear you mocking us. Do better.
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August 2023 by Melissa Spake
Very knowledgeable and helpful when i was in there. Very pleased with the interactions i had.
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June 2023 by Adam Medlin
They are so friendly in this pharmacy. Other retail pharmacies I don’t think were processing our medications through our insurance because they charged us big bucks for our medications. Ever since switching to Grove they charge us $0 saying our deductibles were met a long time ago.
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April 2023 by Mary Peterman
Great service every time! Friendly, Efficient & informational. Always my go to pharmacy! Just wish they were open all day on Saturdays.
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February 2023 by Bob Jordan
Attempted to have my prescriptions transferred to a pharmacy in FL after relocating. Staff said they would fax the info to the receiving pharmacy on 1/27/23. On 2/16/23 I called the FL pharmacy to be sure all was completed. The receiving pharmacy had zero information regarding my Rx. I called Grove and spoke with the tech who was supposed to have sent the info. “Oh, I got behind but I saw you on my list every day.” I pointed out that nearly three weeks had passed since she had said she was sending the info. I was trying to avoid an interruption with my meds.I asked about a patient assistance program for one of the meds since my insurance claims showed a copay of over $900/month. She tried to “educate” me about insurance claims (I’ve worked with health insurance for over 30 years and have a very high level of understanding). She continued to talk over me and repeating inaccurate info. I terminated the call.Called back to speak with the pharmacy manager. Mr Nunez asked what the issue was - I pointed out the three week gap between my last contact with the staff regarding the transfer of my Rx and that she was argumentative during our interaction. Mr Nunez introduced himself as the pharmacy manager and owner. Mr Nunez replied, “Oh, I know all about YOU already. We mailed your prescriptions as a courtesy. She told me you hung up on her.” I agreed that I had terminated the call. Mr Nunez started again with “We mailed your medications twice..” when I attempted to offer a comment Mr Nunez’s volume increased and his tone became angry. He told me “you can talk when I’m finished and not before”. I terminated the call.Truly sad after years of great service from the staff at 1626 S Glenstone to end the relationship with this pharmacy. Never again will I use them for any service.
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January 2023 by Ashley Meyer
I can’t say enough about how awesome the staff at Grove Pharmacy are. They go above and beyond for their customers. They are always willing to help try and resolve issues that may arise with prescriptions without me even having to ask. I would highly recommend!
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January 2023 by Penny Rector
The staff at Grove are always courteous and helpful! They care about their patients.
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January 2023 by Ted Heidloff
Lots of miscommunication an miss ed calls over two days only to be told. They did not the necessary çomponents.
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December 2022 by MissouriNative91
They have always been kind to me here, informative, helpful, glad there’s a local pharmacy I can support that’s close to where I live
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October 2022 by Richard R.
Not at all happy with this pharmacy. Our Doctor prescribed a cream apparently only available here. Our doctor called it in, yet we were told it would still be a thirty minute wait after we arrived. This medication is for a 91 year old who is having to waiting on slow service.
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September 2022 by Denise Koveikis
I'm very pleased with the service, personal care and compassion I received! Josiah and staff are stellar and go out of their way to accommodate my needs. I live a distance away and they always mail my prescription in a very timely manner. I feel confident that I am well taken care of at Grove Pharmacy!!
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September 2022 by Bree Robinett
They have gone above and beyond for me with filling a complicated prescription for my son. Outstanding customer service! Will be coming to them regularly from now on!
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May 2022 by Leslie Gilmore
Just moved my prescriptions from walgreens, excellent decision!! Everybody is so kind and helpful. Kyle (I believe was his name) was the person who helped get my daughter's prescription transferred from Walgreens, he's got great customer service! I will use Grove from now on!
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March 2022 by Shannon Russell
We like supporting local and we don’t have to sacrifice service or selection with Grove! Plus you get spa perks with every RX refill!