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December 2023 by Greg H
The room was fine. Clerks and food server were friendly and helpful. The hotel is located near Highway. Ask for room on other side away from road noise.Walkability: Cracker Barrel is close. Other eateries are a difficult walk but doable. Had a good meal at Oasis.
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November 2023 by Jenny M.
Sometimes it feels like if you've stayed in one Hampton you've stayed in them all and that's mostly true. But this location had the friendliest most hospitable staff. The breakfast was fresh and plentiful. These details make a big difference when you're on the road. Well done!
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November 2023 by Dorothy Lowry
They are in the process of updating the hotel. Pretty sure our room has already been done and it was clean and spacious. Breakfast was great.Rooms: Updated and very clean
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October 2023 by Dave Ohhh
Here is what you need to know. They are updating the hotel as of Sept 2023, but it really didn't affect my stay. The pool was closed for renovations, though, so if that's an issue you might want to call ahead. The updated rooms are nice and I didn't have any issues with them.The breakfast was a little below the Hampton Inn standard that I'm used to with some of the hot food items looking a little over cooked.Rooms: The renovated rooms are niceFood & drinks: They have a small convenience area to buy snacks and drinks, as well as the standard Hampton Inn breakfast.Noteworthy details: As of Sept 2023, the pool is closed for renovations, so you might want to call ahead if that's important.
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October 2023 by Cheyne Stucker
1st floor is currently being remodeled and the pool is down as well, but you cango next door and use there's. All the rooms are recently renovated and are well maintained by the staff. Breakfast is always hot and fresh coffee is out early.
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September 2023 by Dustin Sharp
It was undergoing renovation when we stayed. A couple of minor things were forgotten during the remodel of our particular room and I didn't agree with a couple of the choices made. But overall it was a nice and clean room. The breakfast area was great as was the breakfast as always. The service was outstanding. I worked at that hotel like a million years ago. It was nice to see the updates and changes.Food & drinks: Hot breakfast with lots of good choices including biscuits and gravy.
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August 2023 by Holly Shelton
Great clean hotel. Super family friendly. The front desk staff is amazing as were the housekeepers. Thank you all so much. Randi at the front rocks!!
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August 2023 by Bee s.
Decent clean place to stay. Breakfast and pool, kids enjoyed it. Stayed here after issues next for with hilton inn.
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July 2023 by Eric G.
New renovation in rooms...cold AC friendly front desk. Beds are comfy, great location in North Springfield area.
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July 2023 by andrew powell
No problems except the pool was under renovation. Good service overall, good
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June 2023 by Bonnie Neves
Staff were nice. Hotel is under renovation and pool is closed but they allow use of the pool at hotel next door. Good breakfast
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June 2023 by Kendra Uko
First time coming, not worth it. Definitely not a typical Hilton. (Was not offered typical amenities) I am a rewards member & they did awful. Will never come back!
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June 2023 by Michael M.
I have stayed here a few times to get to the airport for early flights. It's always very comfortable, with great beds and pillows and quiet rooms. My only complaint was there was construction going on and a lot of the parking lot was blocked off so it was difficult to find a place to park. I was a little mad at another customer, with the shortage of parking spots some rude guy with NY plates decided to take up 6 spots with his 4X4 and long trailer. There were plenty of oversized spots in the back where RVs commercial trucks and other larger vehicles could park. This jerk decided to park right in front of the side doors, again taking sex spots. That's not the hotel's fault. I went up front to complain and the couple in front of me was already complaining about it. Otherwise, it was a good stay and I was very comfortable Once the parking lot is finished everything outside will be just fine.
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May 2023 by Buck Fievre
We're staying in a newly renovated suite that the very helpful staff gave us at the same special rate we were booked at. Nice!The room is pretty nice, but like most Hilton mid-range properties the floors creak loudly. Why doesn't Hilton seem to care about that at all? I mean, being able to sleep peacefully is the main point of a hotel, yes? Rescrewing down the plywood before they replaced the carpeting would have been relatively cheap and very effective.It's also annoying that they put the grab bar in the very narrow shower right where you keep slamming your elbow into it. Although the heavy glass shower doors are undeniably luxurious feeling.The location is in the midst of a sea of hotels with just one small feeder road so traffic can back up. But it's far enough from the interstate that you don't get truck noise. Which is nice.I'll update this after we check out the breakfast sitch.
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May 2023 by James Godshalk
Hotel is under restoration but no work going on while we were there. Our room had already been done and was great ?.Excellent breakfast. Also lots of dinner options close by.Easy access off the interstate.