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March 2025 by Leslie Campbell
South campbell location, experienced a group of workers who really were not willing to help customers with questions, assist with checking out, or grabbing ticketed items.
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February 2025 by sinclair lewis
I love browsing their cheap tools. I hate that they ask your phone number, but I just give them a fake one. You should do the same
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January 2025 by James Colville
Picked up a tile saw this evening. Went to the counter, Ben said they are on isle 1. I asked... You don't have one in the back you can bring out? Nope! I went to the isle and found it. It was in a HUGE box on the bottom shelf. The box was so long and heavy, I had to shove it down the isle with my foot. Finally a customer asked if I needed help. He and I got it up on the shopping cart. I paid, and that was it.
No thank you
No do you need help loading this?
I had backed up to near the door, so I was able to slide it off the top of sloped shopping cart into my SUV.
When I returned the cart to the store, I told BEN thanks for all of your help tonight! I really appreciate it!
There was one other employee in the store... A woman with a cane. She could have easily watched the store while BEN took 30 seconds to help me load it.
Is this how Harbor freight is run now? Or are these people just that lazy?
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January 2025 by Rickey Herrera
Getting better stuff
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December 2024 by Jim “Hillbilly” Grooms
it's harbor freight...
clean store, friendly, courteous staff...
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December 2024 by Benjamin Burdick
Pretty nice, wide selection of tools
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November 2024 by c p
The tools at harbor freight are getting better.
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November 2024 by Toad Braden
Southside store always has wat I need ...can't say as much about the Northside one
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November 2024 by Kathy Croft
Had a gift card from my son.. double checked the amount by calling the number on the back of the card..guy at the register said it "wouldn't work" and handed it back to me.. definitely not happy
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November 2024 by Howard Dressler
Nice selection of tools
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October 2024 by jeff davis
BUYER BEWARE! Be careful buying tools from Harbor Freight. They have initiated a ridiculous return policy for defective tool. I bought a Pop Rivet Gun Air Model. It tells you to fill with Hydraulic Fluid. It took 2 people and a vise to open the casing and 30 minutes. Filled it up and closed it. After hooking up the air, it shot the fluid all over my shirt, pants, & part I was working on along with the floor. Not Good. Then I figured out they shorted me the smaller 1/8" tip. So when I went to return it, I was told I could only exchange it for another one. so to check it out, the 27 year old manager tried to open the lower filler cap and could not get the cap off another brand new one. I explained that I had been shorted the smaller 1/8" tip. We verified that. I asked what was he going to do about the spraying fluid since the gun was identical. I told him I would need to drive 20 minutes back and if it didn't work, then 20 minutes back again each way. By again, even the bottom could not be opened, especially for me at 65 years old. He just shrugged his shoulders. I said I just wanted my money back sine he couldn't supply me a working one. He told me there is now still a 20% restocking fee, even though it can't be restocked. That's $14 of my hard earned money. He would not overwrite that. So I spent over an hour calling corporate only to have them tell me they were going to continue this foolish practice of stealing my money. Then after refusing and asking for a full refund they said they could only give me a gift card for the 20% to go buy more garbage in the store and maybe have another restock fee. I told them if you go to Costco, Walmart, Amazon, etc, they have no questions asked returns, especially when the item is defective and have no alternative. What I want them to answer is "ARE THEY REALLY GOING TO RESTOCK THIS ITEM EVEN THOUGH IT DON'T WORK? And then sell more of them to some other sucker. I will be returning to the store 1 more time to cancel my membership and get a refund on that. And hopefully not have a 20% restock on that return? I've have been shopping there since they first opened their first stores in California many many years ago. PLEASE THINK TWICE BEFORE BUYING THINGS FROM HARBOR FREIGHT UNTIL THEY CHANGE THEIR WAYS! I am going to do a charge back for the $14 they stole from me. I will not use that stupid $14 gift card. I'll let Citibank deal with that. Money is tight and I have to work many hours to get that money just for them to steal it. THEY DON'T DESERVE MY BUSINESS OR YOURS.
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October 2024 by Mule Nettell
Did have in stocks the items I needed
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October 2024 by scott pierson
Use cash not cards
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June 2024 by Ed Thompson
Good like always a
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June 2024 by Marty Stillwell
HF always has what I need! Plus, I've become a pretty big fan of Hardy gloves
