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April 2024 by Chris Wicklund
I bought an Arrma Senton from them and close to a year later the steering servo blew and wiped out my esc and motor. They replaced all the parts under warranty. Have bought from them in the past and I plan on buying 3 more trucks real soon. Great place, great people, and great service. I've been to a lot of shops and I'd rather make the almost 2 hour drive 1 way just to come here. I love this place and so do my kids. Wife is coming around. Lol
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March 2024 by Joseph Duncan
I love this place. Great selection of plastic models and all things hobbies.
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March 2024 by Levi Warmath
Love this store! They have just about every hobby represented here in some way. You can get Trains, Cars, Legos, and more depending on what your hobbies are. I especially recommend this store for those of you with HO scale train builds as they have a lot of product related to HO scale trains here.
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February 2024 by Bill Loescher
Nice selection and service. Kinda pricey though.
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February 2024 by Crystal Bradley
Fantastic hobby store! Something for everyone!
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January 2024 by William Holmes
I have been here multiple times and they always have the r/c parts that I need in stock and all of their staff is very knowledgeable and helpful
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January 2024 by Stefanie Stewart
I purchased a super cool X-MAXX from the Springfield Mo location. A few days later we stopped in the store close to closing time as we were needing a few items. The staff were so friendly and helpful. They did not rush us in any way which was an unexpected surprise as most stores are more worried about closing than they are customer care. Our questions were answered, items were purchased and I will be returning to purchase more items and also will be present shopping at this location in the future.
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January 2024 by Nick Wehner
I purchased a remote control truck for my 10 year old son for Christmas. My son was not interested in it and never opened it. I tried to return a week after purchase and was told they don’t accept returns on electrical items. They then informed me that they have it posted on their cash register where there are 100’s of different items to look at and also that it is printed on my receipt that returns aren’t accepted. Now correct me if I’m wrong, if I have a receipt… doesn’t that mean I’ve already purchased the item? I am so disappointed that I spent my $ here when I could’ve went to Amazon and received much better customer service and the option for free returns. Just a reminder, don’t buy local from Springfield Mo Hobby Town USA.
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January 2024 by Sarah Wehner
They will not take back unopened items WITH a receipt. Maybe shopping local isn’t always better if this is the service and treatment you get when going here!
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January 2024 by tyler rogers
I thought all was well I purchased senton 4x4 3s, senton 4x2 2s, charger bundles extra batteries, tires ....needless to say alot of money they did not sell me 2s batteries which found out my arrma senton 4x2 will not run unless it is 4x2 ....i just wanted the correct batteries they will not make up mistake ....avoid this location they will not take care of their mistakes.
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January 2024 by Amy Naugle
Great service and selections! If they don't have what you need in the store, they'll order it!
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December 2023 by tyler r
Avoid this store they will sell you wromg parts and won't correct issue, was sold incorrect batteries and will not swap out because they had been charged ......you have to charge before you use them....wth , they refused to accept or fix
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December 2023 by Niki Cloud
Great customer service!
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December 2023 by Richard Meagher
Customer service is garbage at HobbyTown. Talk you into things that do not work like they say and can’t return in it in less then 24 hours. This store simply does not care. Go to Sleeth Hobbies in town. They stand behind their products and their customer service is top notch. Midwest in nixa is worth the drive too. I will never step foot in their store again or spend a dime on their website. Horrible store.
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December 2023 by Mike Cosenza
The staff at Hobby Town in Springfield are the BEST! They were super helpful and took their time (and it was super busy) to help us. If you are in the market for RC cars, planes, train sets, or any other hobby, then this is the place for YOU!
