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March 2024 by Eric Dagama
Working with Ginger at this location was great. I understand that taxes aren't easy. But that's why you pay a friendly professional like Ginger! Super fun and knowledgeable. Will be continuing my business with them.
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March 2024 by alivia felin
Went in kinda panicked about an amendment because I did not like the results TurbotTax gave me and Ginger was awesome! Total life saver!
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February 2024 by Travis Furtkamp
Ann Books knows the books. She held engaging and entertaining conversation while also offering useful insight to further my future goals and completing my taxes. H&R Block's greatest asset is having an employee like her.
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February 2024 by Chris LaBahn
Ginger Varner was amazing. She has helped me the last 5 years. Definitely ask for he. She has saved me a lot of money and is very knowledgeable in all areas
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May 2023 by Daniel Wright
We had an appointment today and your closed. We got an email confirmation too. We can't get a hold of anyone. It's very frustrating.i would expect better from you.
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April 2023 by Keith Mccormick
Ann Books was so professional, and so personable. She found all the deductions possible, and even checked whether I and my girlfriend would have a marriage benefit (we didn't but, oh well)
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March 2023 by Amy Miller
Ginger Varner was amazing she was so kind and helpful!
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February 2023 by lonita brim
I had to get a new person this year since mine had retired. I was very happy with her. She was very nice and friendly.
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May 2022 by WelshWitch
Hubby paid $145 fee, paid double tax compared to last year, not the fault of staff they are very nice, will probably file with them next year but earlier.
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April 2022 by Mary Whiteman
The lady that helped me was very knowledgable, and was very concerned about getting me they best return possible.
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March 2022 by Jacob Cochran
I had an appointment scheduled for 7:00 pm at this location. Despite showing up 15 minutes early and having an appointment, me and my wife were not seen. We waited in the 'lobby' till 7:30 without being addressed and had decided to call it quits. Even if we were seen, we do not think our taxes would have been properly addressed. The two ladies working that night seemed highly incompetent as they were discussing their client's personal info rather loudly. Additionally they continuously and publicly stated how they were getting errors and didn't know what for and didn't know what to do. They kept having to call out to additional representatives with no answer. They would swap back and forth between desks using each others credentials to attempt to move forward but from what it sounded like, there was no luck. I've received no call, text, or email in regards to my appointment not being seen to despite being there for 45 minutes.
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March 2022 by Alyssa Lutter
It makes all the stress go away. Every tax expert I have worked with is friendly and helpful.
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March 2022 by Jean Wick
So very nice and got me right in I didn't have to wait
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September 2021 by Wayne Jessen
I brought in my W2s 2017 and 2018 and it's cost me $17,000.00 so far and 3 weeks ago I brought in another letter from the IRS and nobody knows where the woman who took all my papers is or if they are even taking care of the problem they created.
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April 2021 by susie koerble
Ann was very nice, and everything went smoothly. We used to use H&R Block years ago, but we bought a pharmacy, and it was more complicated, and we had a private accountant. We will judge better if everything goes good.
