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April 2024 by fredrick nieves
Julia was fantastic!!! She went above and beyond to make sure my food plus the service was top of the line!!
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April 2024 by Ed Johnson
Hashbrowns were not done. Bacon was not crisp. Ordered toast dry with no butter and got grease soaked toast.
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April 2024 by Jennifer Fahlsing
Always good food. Love the new York cheesecake pancakes. ? yum. Our waitress Jamie was wonderful and was on top of anything we needed.
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April 2024 by DAZZ The Patriot
We came in for lunch. Jamie took great care of us. The food came out pretty quickly and was just as ordered. Good time all around.
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April 2024 by Jon Miller
Husband has alpha gal so sceptical about eating out. Food was great and no reactionWheelchair accessibility: Ramp
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April 2024 by Nona Coleman
Waited forever for food and most of it was cold. We ordered biscuits and gravy and there wasn't enough gravy to even cover the biscuits
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March 2024 by Terry Hoggard
IHOP has always been a favorite breakfast place for me. Walking into my favorite location to meet a friend, I quickly discovered that everything that I remembered about IHOP was fully engaged during this visit.The preparation of the food was outstanding, the service was over the top and the atmosphere was on point, in every way.I do highly recommend them, and am honored to give them my five star rating.I continue to be a delighted customer.
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March 2024 by Aaron Dille
They didn't have much help but the waitress was trying the best she could with how many were working. The food was very good but the service was slow.
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March 2024 by Canicus Mouson
The food was excellent!! This is one of the rare times I left completely satisfied with everything from the service to the prices!!
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March 2024 by Mary Anderson
Best place to get breakfast and lunch together! Hubby got pancakes and I got a BLT.
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March 2024 by LeaAnn Woods
Can't go wrong !!! ❤ this place !!!
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March 2024 by Alan Mauzy
Short of help. Seating took a little
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March 2024 by Norm Hubbard
Came for breakfast on a Sunday about10:45 - lobby was packed with people waiting and hostess was stating there was at least a 30 min wait. We looked into dinning area and saw many tables and booths uncleanness as well as many tables and booths cleaned and unoccupied. We asked the hostess about our observations and why few if any were being seated, and her reply was she could not seat people UNTIL the kitchen cooks could catch up; and tables were not cleaned because there were no bussing people - only the servers. The hostess was slovenly dressed, extremely overweight, a poor communicator, and quite "short" in her comments to customers. She was just standing around at the podium making no effort to clean some nearby tables to help servers and get people seated. The restaurant had an unclean odor and the furnishings were in need of repair and/or replacement...every aspect of the restaurant was worn and unkempt. We were seated after a 45 min wait; and walking out after long wait would mean going to another restaurant and another wait. Our server was able to get to our booth in about 10 min, was polite and friendly, apologizing for the delays we'd experienced - stating they were extremely short staffed - which was often the case. Our food came in about 20 min; server apologized. Food was hot and good. We've eat at many IHOPS around the country and never have such a bad experience service wise and restaurant in such poor condition. The franchisee of this store needs to be fired and removed - and new QUALIED ownership put in place. Staff problems are a result of poor pay, benefits, and working environment. IHOP has a good product and making sure it's delivery is very good is critical.We read the many complaints - after our visit - and they are all about poor service and restaurant condition. Quit asking complaining reviewers to contact the franchisee - since the owner obviously has made no improvements despite the many complaints over the years.Get new ownership, refurbish the store, establish a reliable adequate staff, and fully commit to delivering the great IHOP products.Discontinue the ridiculous 24 hr operation - which undermines the overall restaurant day to day operation. Springfield is NOT a Las Vegas, Reno, Miami, New York, or a freeway truck stop.We will not return to the Springfield IHOP.
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March 2024 by JW39
Dude cooking at 6pm I literally seen him throwing food onto plates (bacon) with his bare hands! How absolutely disgusting, he wipes his nose and proceeds to do that? I came to this one in hopes it was better then the north location…only to find it’s not, I’m done with IHOP period, food wasn’t good either, but I’m more concerned with cook in the back using bare hands cooking and throwing food onto plates with them that was sitting in the window waiting for pickup
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March 2024 by Daniel Rivet
Waited over 40 minutes for a table and many tables were vacant. Floor manager/ supervisor was rude, oblivious, and apathetic to customers.