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December 2023 by Steve P
Prices were fair. The issue was extremely poor customer service in the men's department. The fellow at the register was expressing his anxiety about needing to use the restroom and not remembering how to reprint a receipt. A co worker arrived to help him and that didn't help. Another customer commented on the lack of professionalism.A suggestion would be, not to assign customer services work to someone who can't control their anxiety. I would not recommend jc Penny's to anyone. My wife noticed they were selling gift cards to Ruby Tuesday which hasn't been in our area for years.
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December 2023 by Dillon Lebahn
I have been shopping at JCPenney for years and I always find something I like.They have a wide selection of products, from clothing and accessories to home goods and furniture.They also offer great deals and discounts, especially during the holidays. The staff is friendly and helpful, and the store is clean and well-organized.I appreciate their rewards program and their easy returns policy.JCPenney is one of my favorite stores and I would recommend it to anyone looking for quality and value. ?
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December 2023 by Deborah Corbett
Their employees are awesome. The employees are helpful and knowledgeable. I love that they have long term employees. The store is always clean. They stand behind their products. I love their sales!
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December 2023 by Willow Morris
Lots of great deals to be found, and great memories of shopping @ JC Penney back in the day of the mall. The problem with this store, they have little to NO help. Long lines!! Often they only have one register opened for the entire floor. Have observed this many times. During the holiday or when they're having a big sale, you still will find only one register operating. It is my understanding this is due to the pay. Lack of staff puts strain on what staff they do have.
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December 2023 by Mysti Brueggemann
This is the first time in 3 yrs I have been in a JCP...AND IT IS MY LAST. The check out woman was ridiculous. She made us feel like if we did not apply for a credit card we would not get the advertised price/discount. My mother wanted these items for Christmas. I explained my mother hearing aids had broken. I filled out the app for my mom then told we needed to me make a phone call. I finally just said no. I the middle of all this she had to try to sell a cheap bracelet set. She tried to force that. Then she tried to force me to apply...I today her no and she had the nerve to suggest you apply and "just have your mom pay it". What!!! We did not not get the price that advertised on the racks for the items. Ended up paying more...ie...money compact list on display 8.99...we paid 10.99. I would have asked about this, but by this time I was just trying to get us away from this woman ..who had now started asking me how to get hired at my job? If I was not afraid I would go in and return everything.
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November 2023 by Kevin
Expensive dress clothes but you pay for quality. They have a very limited tie selection which is the main reason for 4 stars. The second reason is I didn't see a single sales associate on the floor during my entire shopping experience.
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October 2023 by Darlene Medina
That is very sad that the optical is closing they helped me to get my vision back when I needed my cataract surgery great manager Jennifer
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October 2023 by Kevin Love
I have always liked this chain. I have purchased lots of clothing and household items in years past. Unfortunately, times are changing and the company is struggling. My wife was looking for a certain type of window treatment on this occasion and they did not have what she was looking for. Disappointed, but not terribly surprised. It would be good if this company survives. I will continue my patronage as much as possible.
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September 2023 by Troy Harris
Yo this place has Airwalk Prototypes!!They also have Vision Street Wear gear. I felt like I was transported back to 1988. If you have or ever had a McSqueeb haircut this is the place for youFresh to Death
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August 2023 by Sarah
The staff was great and friendly! The store though could use some work. They did a good job of keeping the merchandise organized, but numerous lights were flashing like strobe lights. I hope they can get all of those replaced out at least taken out temporarily. The selection was a little limited too so we weren’t able to find what we were looking for and had to go online.
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July 2021 by Brandy Clark
Never going back here again. Apparently have had the wrong prescription for a year and never realized it until I had to go to Lenscrafters because it's in my insurance network.
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February 2021 by Anniey Kelley
I am so happy with the help I received from the manager, Jen. I had an issue that she fixed with excellent help and speed! She was so personable and answered my questions on frames and lenses so informatively. I will be sure to always come back here.
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June 2019 by Robin M.
I won't go there again. The doctor was overly concerned with correcting my vision so that I could drive, even though my distance vision is good and I told him that as an artist, I was more concerned with my close-up vision. He was also obsessed with forcing me into a pair of glasses, even though I told him repeatedly that I hate wearing glasses. I ended up getting contact lenses, but I have to wear reading magnifiers over them, so what was the freaking point? He also wrote the wrong surname on my prescription - a surname I have never had! If there is a board that certifies opticians, optometrists, and ophthalmologists, they should seriously consider revoking his license.
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June 2018 by LaRita Williams
Lindsey, the manager, was so nice and she worked with me to find the perfect lenses. I have never worn glasses until now and she explained everything I needed to know. She worked with me so I could stay in my budget. When my glasses came in she made sure I knew how to clean them and how the adjustment period works. 5 stars. I definitely would recommend!
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June 2018 by Jonathan Schreiber
The staff at this store are beyond awesome! They took the time to explain my options and were incredibly unselfish! Lindsey worked hard to answer all my questions and Provided truly satisfying answers. Thanks for all your hard work Lindsey!