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December 2023 by Amber Sahagun
Went to get my oil changed here recently like I have done a few times before, because my car dealership has a contract with them. I noticed the smell of oil burning whenever my defrost was on. Then I noticed my car was leaking oil pretty bad. Took my car to the dealership for the oil leak only to find out that when I got my oil changed last THE OIL CAP WASNT SECURED CORRECTLY ON MY CAR. OIL HAD BEEN LEAKING OUT OF MY ENGINE SINCE AND I WAS DOWN ABOUT A QUART OF OIL. I was without my car for two days while the dealership degreased my engine. I feel like if you specialize in oil changes…securing the oil cap is the least you can do.
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December 2023 by K Garand
Scotty, Chrissy and the rest of the guys were incredible. They were very professional when i came in and talked with me about filters as well as showed me how they inspected my vehicle. Excellent experience overall, they definitely deserve to be in customer service:)
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November 2023 by Ryan Baker
Excellent place for vehicle service! David took great care of my tire change and Scott was excellent to work with for service. Comfortable lobby that lets me get work done while I wait. This is my favorite spot in Springfield for oil and tires.
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November 2023 by Teresa Wouk
Everyone at this store is so friendly and they always talk with you and make the time fly by. The manager is a nice man and the gal who checked me out was a lot of fun. I always enjoy my experience here.Services: Air & cabin filter replacement
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October 2023 by Charlie Deeds
After having some car trouble on the highway with my young daughter in the car, I pulled into this location to check my vehicle myself. Within seconds, the kind staff at this location were offering their assistance even when they didn't have to. Scott took personal ownership of my issue and went above and beyond to give this father peace of mind when heading back out on the road. These gentleman have earned my future business!Service: Tires
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October 2023 by Wendi Dulaney
Everyone was wonderful. The receptionist was amazing. The team was friendly and I don't know who David was but he was so nice and even reset the oil sensor for me.Service: Oil change
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September 2023 by Den Gee-APP
About as pricey as my local dealer even with the 20$ off coupon. Plus dealer does free tire rotation, but they were helpful and attentive to my needs so can't knock em just for price
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September 2023 by Sydney Mychelle
AMAZING staff!! Everyone I talked to was so nice and professional, but especially Jordan and the man (I didn’t get his name but he had a lot of tattoos) were both really nice! Needing an oil change with a 9 month old can seem really stressful (especially during nap time) but they let us stay in the car so she could finish her nap and waved and talked to her when she woke up which she LOVED. Overall really nice experience for an anxious young mom, we both left smiling!Service: Oil change
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September 2023 by Nicole Economou
This is honestly the best experience I’ve ever had at a jiffy lube! My husband and I ran into trouble when our car battery died while driving across the country. We called jiffy lube and they were able to get us in right away, and changed the battery in no time at all. Customer service was great, Scott was so nice and gave us a great discount!
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July 2023 by Esther Alvarez
The folks here were super friendly and honest, they weren't trying to rip me off and was able to get in and out with an oil change in under an hour. Very good facility, very clean and well maintained.Service: Oil change
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July 2023 by Tim Williams
Bonscott hooked it up. One of the best experiences I’ve had at one of the “box” stores. I usually take my truck to a local mechanic but was in a pinch with an oil change. They went above and beyond to help me out and have me on the road quickly. Will definitely come back as long as he is there!
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July 2023 by Aaron Kemp
First time here, the staff did an amazing job!Had a coupon to one of their competitors. Went there for an oil change, paid more. Took forever. Back again feeling like I found my place! ?
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July 2023 by Josh Mueller
Would leave zero stars if I could. Came in for a oil change and the employee who greeted me did not know what she was doing. Arrived at 8:25am and 2 hrs later 2 other vehicles had their oild changed done before mine. There did not seem do be a process or oder of how the shop was ran.
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July 2023 by Kaitlin Harp
This is literally the best place in Springfield to go for an oil change. I went in and everyone went above and beyond to provide a great experience. Besides the obvious things like they were super friendly, quick service and affordable the staff made a noticeable effort to provide a positive experience. They were attentive, personable, and knowledgeable in how they provide their services. Definitely recommend 10/10.
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July 2023 by Cherie Neyrey
Such a nice group of folks. Scott and Taylor helped me with an oil change. My dad died a couple of hours ago. These guys have no idea what a difference they’ve made in my day - for the better. Price is fair too.
