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December 2024 by Danny Graves
My condenser fan went out over the holidays. I’m absolutely not an HVAC guy and know very little. I spent hours looking online trying to find a replacement with no luck. When Johnston reopened I called and spoke with Chris. He was absolutely awesome. Not only did he find me the correct replacement in minutes, he took the time to answer all of my questions. The big kicker….they were as cheap or cheaper than I could order online. I can’t recommend them enough!
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October 2024 by Mark M
I wish they were open a couple hours on Saturday or just one hour earlier or later on Friday to buy tools and parts for myself as a tech. I like supporting local businesses but this makes it really hard.
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September 2024 by Bo Kim
Great people and service. Had the A/C parts I needed to get my home unit back up and running. Thank you!!
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August 2024 by Jeremy W
Bought from them for many years, bad attitudes and etiquette over the phone, which I can put up with. Last straw was I had a break on factory tubing, leaked all the refrigerant out, they said the warranty doesn't cover the loss of refrigerant or reimburse for repair cost. It was an area they knew had a tendency to fail as well, a floppy tube extension for high pressure switch. A lot of the Ruud equipment isn’t of great quality over recent years. Won’t install it anymore.
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February 2024 by Eric Morris
I called first to order the parts I needed for my hvac system. I spoke with Chris who helped me get the right part the first time with a few simple questions. It’s hard to find someone who can do that. He meet me when I came in and had the parts waiting. Made my repair even easier
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February 2024 by Michael Yarnall
Incredibly helpful, polite and professional. Will absolutely recommend to a friend and return for future needs
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February 2024 by John O'Brien
Great prices & attentive customer service
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December 2022 by Nick Ryan Oliva Garbutt
Cody smells
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December 2022 by Landon Schuldies
Amazing service and had my part in stock. Gave great advice and Cody was very friendly! Thanks Johnstone!
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December 2022 by Douglas Christlieb
Been doing Business with this company for over 20+ years always have been happy with them. Great group of people!
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December 2022 by Terry Deeser
More worried about closing up and going home thin helping there customers when it's close to closing time will never come back
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December 2021 by Stanley Mahan
Staff was great readily big help to me.thank you very much for help an information. This morn..
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December 2021 by Seung Lee
Best store in town
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December 2021 by Chris Baes
I've only had to deal with them a couple times but they're always very helpful and have always had the part I needed at a great price.
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January 2021 by Brandon
Good prices and sells electronics parts to the public.
