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October 2023 by Pamla Gavitt
I had 3 mismatched diamonds and wanted a ring made. My new ring is absolutely beautiful. It's perfect and I would have Justice Jewelers do another project for me in the future.
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October 2023 by Rebecca Chaney
I absolutely recommend Justice for their great workmanship. I took several pieces in to have them checked. My mother’s engagement ring needed a great deal of work to restore it. It came back as beautiful as when she wore it!! Every piece required some repair. It all came back looking new. I will never go any where else.
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October 2023 by Laurie Webster
Absolutely the Best Jewelers! Everyone is so kind, friendly and knowledgeable! Their jewelry is all so beautiful and very tempting. Have had a few things repaired also and their work is beyond perfection! And of course let's not forget Pippin! Woof woof!
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October 2023 by Ronda Rust
I had a diamond necklace and a set of earrings that I wanted repurposed into a ring. So I went to Justice to see what they could do. I have all my jewelry updated and repaired there, I trust them. Kayla was efficient and prompt in taking care of what needed to be done. She was very friendly to work with. She kept me well informed throughout the process. Kayla and I discussed what I was hoping for and she made it happen. It's gorgeous and perfect for my lifestyle. I love it. They created a ring out of some jewelry that was my late mothers and made my 30th anniversary a little more memorable. All staff that we encountered throughout the process were professional, friendly and helpful. Thank you Justice Jewelers.
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October 2023 by Clay Crews
The person who helped us pick out our ring was amazing. He sat down with us and discussed our options and considered our sensibilities. The second person who helped me finalize the purchase was gracious enough to split the commission and she delivered my ring two months sooner than expected. Highly recommend.
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October 2023 by Amy Cameron
Took my wedding ring in for a check and cleaning. It ended up having some wear issues after 30 years. Kyla was great in helping me create a new ring using my diamonds! I can’t say enough good things about Kyla and Justice Jewelers in taking great care of me and my jewelry. The best place to buy, create, rebuild, or just maintain all your jewelry!
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October 2023 by Robert Walden
Have purchased beautiful rings and earrings over the years for my wife from Justice Jewelers. Have been treated with great attentiveness and courtesy every time. Highly recommend Justice Jewelers!
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October 2023 by Paul Borucki
We brought my wife's wedding band to the team at Justice Jewelers to get the size adjusted. They offered multiple solutions and did a physical resizing of her ring in a more than reasonable time frame at a fair rate. My wife preferred their second option of an upgrade on her ring, but not this time...We will work with Justice in the future as long as they stop suggesting upgrades. Sorry Wifey! Lol.
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August 2023 by Royal Doyle
They were very quick to get my engagement ring done way before they said as I requested, in spite of being understaffed! Very nice to work with and answered all my questions. I will use them again!
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August 2023 by Rache'l Jenkins
We love this place! Everyone is always so friendly and welcoming, they joke with you and treat you like a friend. They have beautiful unique pieces and let you just look quietly if that’s what you prefer.
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July 2023 by Leanna
I went in for the first time to check and clean my wedding set. As a first impression, the store was nice and clean. I was helped by an employee very quick and they did an amazing job cleaning my ring and updating the warranty. Very good customer service and trusting employees.
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July 2023 by Sarah Vangenderen
Justice Jewelers is truly a full service jeweler! They are so friendly and helpful when I come in for my six month check ups. Thank you for taking good care of me and my rings!
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July 2023 by Crystal Collins
I’ve been bringing my ring in by the due date every 6 months for 15 years, and they’ve never had to repair it. I typically get a reminder text, but often I drop it off before I get the text. No reminder text this time. I called to find out when it’s actually due, and it’s due today. Explained I’d have to drive from Springfield to Mount Vernon, back to Springfield and then back to Mount Vernon (160 miles round trip on top of my morning commute) and could I please get a 1 DAY extension. Amelia Justice said they would see it tomorrow and I could buy my way back into the bridal guarantee program, but they wouldn’t grant a single day of grace, or I could come back today and it would be covered no questions asked. It was much better when Woody was running things. They’ve lost the personal touch.
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June 2023 by Heather Mulligan
I went in to get my ring cleaned/checked. They gave me a pager to wait for the next available person. I waited for a long time. Then someone else came in to get her ring cleaned. They walked her right up to the counter and didn’t give her a pager. She had her ring cleaned and checked while I was still waiting with a pager. I waited a while longer and eventually someone paged me to come up to get my ring cleaned. They need a better process and it should be first come first serve. People should be treated equally.
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June 2023 by Vickie Dudley
This has always been my go to place for fine jewelry. However, the quality and friendliness of the service has drastically declined. I waited 45 min for service last time I was in the shop and recently the sales staff were very rude.