Kum & Go is a convenience store and gas station offering a wide selection of drinks, snacks, and fresh-made food, all with fast and friendly service. The store is known for its reduced soda fountain refills, with some employees being accommodating in allowing customers to use their own refillable cups. One customer praised the store director, Todd, as an "amazing person" who went out of his way to help them during a difficult time. Todd's leadership is evident in the store's well-kept appearance and the positive moods of the employees. Another customer commended the manager for complimenting and assisting the staff, which the customer appreciated as a manager themselves. While one employee, Jesse, has received some complaints, other customers have found the staff to be generally friendly and helpful, acknowledging that gas station work can be challenging. Customers appreciate the plentiful locations, convenient items, and affordable prices at Kum & Go stores.
