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February 2024 by Allison J
Good experience overall (found what I was looking for) but the fitting rooms smell absolutely foul. The carpets are incredibly dirty and the rooms smell like stinky feet. If they’d clean the carpets it would make a huge difference.
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January 2024 by DeeAnn Sears
They have a bra fitting service, they handle it well. Their sizes are so inclusive for all bra sizes. Dee out retail helper was very friendly.
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December 2023 by Susan B
Love Ashley! She’s amazing and patient with me trying to return and reorder. Huge help!
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December 2023 by April Robertson
Great help & very reliable for your bra & other needs. Especially if you are a 46H or you are a very chesty person.
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October 2023 by Rebecca Brown
The sales lady directed me right where I needed to be helped me pick out my desire items and was very friendly very helpful very knowledgeable. Then she checked me out and gave me a coupon worth $25 off my next purchase
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September 2023 by Dana Rankin
Excellent customer service and I got some great items on clearance.
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April 2023 by Sunshine
Got several good deal! Friendly awesome staff!
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February 2023 by S S
I have shopped here before and loved it. This time not so much. The lady at the register made me feel very unwelcome. She never smiled but instead gave me looks as if she wished i would hurry up and leave the store. Sorry i lost all my hair due to having cancer and going through chemo and im not beautiful like your other customers but she made me feel awful. Please be nice to your customers. You never know what someone is going through.
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December 2022 by Stephanie M.
The clothes are so expensive now. They used to have a professional line for educated women. It is basically non-existent. Real occasion dresses are not carried anymore. I went to Macy's, found my beautiful dress and it cost less than a pair if non-lined slacks at Lane Bryant
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December 2022 by BUBBLES223564
The ladies who work here are always super helpful and very supportive. I really enjoy them!
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April 2022 by sandy delaune
These ladies were everything I needed today when I was shopping! So helpful!
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January 2022 by Kimberly Pennell
I’ve shopped in LB for 25 years and this is the first one where I feel like I’m invisible. The staff talks to one another like they are the only ones there. They need to think of their customers: check out the one in Grand Rapids MI to learn how to run a store! #disappointing
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September 2021 by Melissa Garcia
Helpful staff. Merchandise could use more sizes in 10-12, & 12-14. It'd be great to have a public restroom & babychanger, too. It would make things more simpler when shopping and needing to change the little ones. We had to leave the store all together to take potty breaks and then return to the store to continue shopping. This problem could be easily solved by adding public restrooms with babychangers or just shopping elsewhere all together.
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July 2021 by Crystal Webb
Got a nice bra on sale for $21.00 nude color
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May 2021 by Michele Mowris
I hate bra shopping! Went into Lane Bryant in Springfield and have the best experience ever. I walked in and was greeted by a friendly face. Her name is Kimberly. She found the perfect fit for me. She was so pleasant, great personality and very helpful! Every store needs more like her! Thank you Kimberly!