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April 2024 by Local “Credible Source” Guide
I originally bought a regular coil spring mattress online that once delivered I found to be uncomfortable. I went to the store on Independence told the salesman what happened and what I was looking for. He found one to suit my needs, traded it for the one I had purchased and I came away with a comfortable hybrid Sleepys brand mattress that I'm satisfied with.
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April 2024 by Dan Wallace
FriendlyHelpfulWilling to help you get the best deal
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April 2024 by Tanya Dale
Michael is friendly and helpful. He made the buying experience easy and was able to easily answer my questions.
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April 2024 by Sondra Sitton
Scott was such a huge help on finding the perfect mattress that matched our needs. He was super nice, easy to work with and made the process super easy. We were never rushed and the ones we narrowed it down to he made sure we tried them repeatedly to make sure we were picking the right one for us
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April 2024 by Ben And Heather Myers
I did some shopping around and there may have been a cheaper price on a mattress here or there but as far as the quality I would go with this place any day which I did they were great they had my mattress delivered the next day... Very knowledgeable salesman
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April 2024 by Imari Peel
Mike has got to be one of the best there is, he has phenomenal customer service and makes sure you are well informed of your options and leave with exactly what you want.
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April 2024 by Donna Hoover
Mike was fantastic to work with. And extremely patient with me. I can be a handful.
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April 2024 by David Benz
Mike did great. Wonderful service. Good price. Great to work with.
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March 2024 by Tim Melton
Scott was great to work with and helped us select the right mattress for my son. Had some good sales and ended up saving $500 on the mattress.
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March 2024 by Rick Easter
Mike George gave us undivided attention and spent a lot of time helping us select the perfect new mattress. He did not try to upsell us, rather gave us details on each brand and type of mattress. We were very pleased with our experience.
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March 2024 by Sarah McAnulty
This is our second time purchasing a mattress from this location. We have worked with Mike both times. He has taken great care of our needs and gotten us exactly what we wanted and needed and never was pushy about anything with us. He helped to make sure we got the right pricing and the best deals. We highly recommend if anyone needs a mattress to go see Mike at the Independence location.
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March 2024 by Darla mathis
My house burnd to the ground on 2-28. I lost my temperpedic that I had since 2021. What a loss! The manager was so kind and went above and beyond to find the mattress we needed. I would highly recommend Mattresses Firm for your next mattress!!!!
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March 2024 by Brian Smith
Salesman was helpful and knowledgeable.
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March 2024 by Kurt Lator
Mike was extremely professional and and very knowledgeable I recommend going to the Springfield store
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March 2024 by Shantel Glidewell
Mike was super informative and helpful! gave us lots of useful information!!! would recommend!
