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“I was greeted by Jen Bell. She was very knowledgeable about all the mattresses that I looked at. She helped me decide which one was best for me. I am very excited to receive my new mattress.”
“I had an amazing experience at Mattress Firm on East Independence in Springfield, MO today! My platform bedframe broke this morning, and I’ve been sleeping on a terrible mattress for the past three years. I had a $400 budget in mind, so I started by checking out a few clearance mattress stores. The first one tried to sell me a “better quality” mattress for $869 and, of course, pushed me to finance it but I don’t do credit lines. That’s a setup for failure in my book. Then the next store offered a $300 coil spring mattress that squeaked the minute I sat on it. No thank you!
I decided to make one last stop at Mattress Firm on East Independence, and I’m so glad I did. The team there was friendly, honest, and absolutely no pressure. They helped me find a top-of-the-line mattress originally priced at $1,400 for only $399! I paired it with a solid platform frame and still walked out the door paying just under $800 total.
Yes, it was a little over my budget, but I work hard, and I deserve a good night’s sleep. I deal with arthritis in my spine, pelvic issues from a car wreck, and degenerative bone disease in my neck. On top of that, I clean for a living my body hurts, and quality rest is essential. Mattress Firm truly hooked me up, and I couldn’t be more grateful.
I left with a brand new mattress and frame, and I cannot wait to sleep on it tonight. Thank you, Mattress Firm East Independence, for your kindness, honesty, and for helping me finally get the rest I’ve been needing for years. You’ve earned a loyal customer for life!”
“I was very pleased with the service I received. I’m sure I was guided to the exact mattress that will bring me years of comfort.
I especially want to express my appreciation of your Sales Representative, David Mendenhall. He was very pleasant and friendly, as well as quite knowledgeable of your merchandise. He is a valuable asset to your company.”
“I really just wanted to stop by and try out a couple of mattresses not intending to purchase today. But Rusty was so helpful without being pushy. He steered me to the right mattress for me, was very helpful in explaining the adjustable base and the process for delivery, etc. What a great salesman, I love not being pressured. I wound up buying today and I’m so excited to get my new bed delivered.”
“Jeff was very knowledgeable and helpful and David showed us the adjustable bases and they were very comfortable. The Forever bed warranty is incredible and we hope to have this mattress for the rest of our lives.”
“Lane and Payton are absolute legends. They were both incredibly helpful and were men of their word. I’ve never bought a bed brand new and they talked me through it step by step and we were able to work something out. 10/10 recommend. I appreciate you fellas?”
“Dwyane took very good care of me, listened to my questions and gave expert advice. Visiting the store confirmed my online choices, as well as some new ones! Thanks.”
“We purchased our living room furniture a few months ago and recently had an issue with a couple of buttons on the tufted sofa seat coming off. I called last week when the second one came up and was promptly put in touch with your furniture repair person, Dominick. Today he came out, took care of the buttons and did an excellent job! Just like new again! So happy you have an in-house furniture repair person … we’ll keep buying from Furniture Row. Thank you.”
“Tanner was an excellent sales person. No pressure, friendly, asked questions regarding sleep and mattress preferences. We found what we liked, the bed was double the price we were willing to pay. Tanner, immediately said let's find something similar to what you want and working together, we were able to put together a suitable alternative for half the price.
Easily the best mattress purchase experience I have ever had. Will definitely go there again.”
“It is important to me that the mattresses are made locally with high quality materials. Shopped around and Springfield Mattress is the way to go! Dave at the Glenstone store is very knowledgeable and quite patient!”
“Great prices honest dealings. The owner is a straight shooter, which is rare today. No pushy sales people here. We got same day delivery and were happy we bought from a local business.”
“The first time we came in and Scott was very friendly and informative. We left there to shop around and found that the other salesmen seemed more about the sale and he didn’t make us feel that way at all! We highly recommend this store for a bed!”
“We can highly recommend the Beautyrest Sleep Gallery in Springfield! They have a large selection to choose from and are very friendly and helpful. Our delivery was fast and the delivery crew was the best! This store has our business for any more upcoming needs.”
9AM - 1PM 3 - 6PM
1825 W Grand St, Springfield
Mattress Stores
“Shawn is a stand up guy. Will do what it takes to serve your needs. Will definitely be a lifetime customer and send anyone I know his way. Never meet a person with better customer service skills.”
“We had great customer service from Mary Hunter and a great deal of help selecting the perfect combination of furniture for our house. Her associate, Megan, also helped with the design layout and did a really great job helping with the size of furniture. We really appreciate having a store like this available to us...and we'll definitely be returning!”
“They are very friendly and took time to answer all my questions. Ben made sure to have me try everything out. My only complaint is that it takes so long to get the bed after purchase.”
“The confirmation text for delivery wasn’t sent, delaying the arrival of our furniture and causing frustration. However, after much time spent on the phone, a lot of effort went in to making it right and in the end, customer service proved to be a priority and we would shop there again.”
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“They have a nice selection of furniture to choose from here, I definitely recommend asking for Tyler when shopping here, he went above and beyond to help us pick out the right furniture for our new house.”