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October 2023 by Buddy Hyde
Dustin exceeded our expectations! He took the time to find pieces we were interested in and went above and beyond with customer service! Highly Reccomend.
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October 2023 by Robert Bone
Amazing service – so professional and kind! Always spot on with the help and the knowledge and most importantly my loved one is always so happy with what she receives!!! With shop nowhere else!!!
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September 2023 by Charley Benkelman
Maxon is the only place I trust with buying jewelry. They are super friendly and knowledgeable! Go see Kendra! She is a rockstar and made the whole buying experience worth every penny!
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August 2023 by Laura Kay
Arguably the best jewelry store in Springfield. Everyone is so friendly and inviting. Not pushy. When they clean my ring they also “re-dip” it as well if it needs it.
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July 2023 by Jerrad Davis
My experience working with Jane and Rick was unmatched. After discussing what I would like to do they were enthusiastic and made me feel welcomed. They are very experienced and communicated with me through the whole process. I highly recommend using Maxon!
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July 2023 by Michael Larkin
I had a fantastic experience shopping at Maxon's. I came to Maxon's for my latest jewelry needs because I knew I could trust them to treat me well and follow through on my requests. Anna is amazing, she was very helpful in providing guidance and educational insight into our shopping experience. She set clear expectations on timing and stayed in communication throughout the process. We are so pleased that I added another item on the wish list and have identified a couple more items for my wife. I couldn't be more satisfied!
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June 2023 by Zac
Dustin is amazing to work with. He got me a Rolex off of my wishlist and helped me pick out THE perfect engagement ring and is now helping us with wedding bands. I will always do business here. If you need anything at all, go see Dustin. He's the best!
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June 2023 by Jeff Simpkins
Dustin, thank you for superior service, your knowledge plus the watch of my dreams. This watch is way better than I thought and I love it. I really felt like a customer and left very happy with no disappointments. I have dealt with many retailers and businesses in my life and Maxon is tops. Would buy from them again.
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June 2023 by Shawn Dovidio
Dustin has provided us with the most exceptional jewelry purchasingexperiences that we have ever received on multiple occasions. I can't say enough about the awesome customer service. Dustin definitely goes above and beyond expectations!
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May 2023 by Ryan Wittum
I had a very good experience purchasing a watch at Maxons. Anna was very helpful and quick to answer any questions. They gave me options and choices that other stores could not. Maxons got me exactly what I wanted, I am very happy. Thank you.
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April 2023 by Caleb Gibson
Really helpful staff that understood what I was trying to achieve with the wedding ring to match the engagement ring that previously purchased. Even though the engagement ring was purchased somewhere else, the staff here were eager to help, listened, and stated it would be no problem to achieve what I wanted when other jewelers have said they couldn’t do it. While we were waiting for the initial request to be written up, my fiancée and I decided to look at the men’s rings. Staff came up to us to talk about the different rings, advantages, disadvantages, and durability of all the different metals and finishes were discussed with us. It didn’t seem like we were being pushed to purchase anything or swayed in any direction from staff preferences. We were actually encouraged to purchase the less expensive ring but ended up purchasing two rings and left extremely happy with the service we received from everyone.
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April 2023 by Randall Doennig
Always a fabulous experience at Maxon Fine Jewelry! Rick and Jane are simply THE BEST! Amazing selection of jewelry and watches, beautiful and imaginative custom creations , fantastic selection of estate pieces, and the best hugs ever.
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April 2023 by Indoorsy Girl
Maxons provides outstanding customer service. They are friendly and welcoming and willing to work with any type budget. We have purchased jewelry from them for years. The quality of their jewelry is exceptional!
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March 2023 by Jon Kamies
Bought my wife’s ring here! They did a great job and we found exactly what she wanted. I had a tight timeline to get the ring by a vacation, and they were able to get the ring shipped to a ups store where we were headed! Made for a perfect engagement. They also were able to resize my grandfathers wedding ring for myself! Great business and people
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February 2023 by Caroline Fairchild
Stopped in for batteries on my husbands watches and found out I could get rebeading on a bracelet and necklace reasonable pricing and some of the best customer service around. The staff is extremely friendly and knowledgeable.Thank you for making our experience great.We will see you in the future.
