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September 2023 by Mary Cunningham
Great place for your $$$$ - friendly & professional
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March 2023 by J B
Nice local credit union
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November 2021 by Autumn Seely
I love this bank so much. For a teen who is just getting their first checking account, credit card, needs a loan, or whatever, it can be super challenging to understand everything, especially when banks try to hassle you and make you pay fees for everything. Mercy Credit Union has given me such amazing and delightful customer service since I’ve been here, they walk me through everything, are extremely perusable, and I never have to wait. Would seriously recommend, especially if you’ve been at a bank where you’re on hold with a robot for an hour every time you have a question. This bank is amazing and I would never change.
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April 2021 by Jennifer Forrest
By far the worse bank I’ve ever dealt with!! The tellers have very little to no knowledge about accounts. When the systems go down you can’t even use your cards. No knowledge of direct deposits. St. Louis branch is a complete joke. I wanted to keep the credit union because I’ve always been with a credit union but I will be cutting ties as soon as the systems come up & I can close my account.
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November 2020 by Cindy Hughes
My account was hacked and approximately $1000 was taken from my account. The first time this happened an employee got all my funds back. It happened a second time and I was told they where not allowed to help me. I am still trying to get my money back. The fraud was from Bejing, China and Stockholm,Sweden. Two cities I have never been or done business with. The staff is very friendly but have not been responsive to my very serious problem.
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April 2020 by david fishman
this Bank may be great and I've had no problems with any teller or anybody that I've dealt with except for maybe the knowledge of other banks that are in the shared branch community. but the main problem with this bank is that they have no Saturday hours and they have no way to deposit money into the account except for using a shared branch after hours or on weekends. Also their Mercy app is not on real time with inthis day in age seems archaic. Also Google does not have the right website.
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August 2018 by Eric Weiskopf
Kim Coleman is great help
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November 2017 by Tony Sternberger
Loves this CU!
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June 2016 by Jake Siler
Great quick service, and great rates for loans and it's always easy to talk to anyone about the loans you're requesting and viewing realistic and reasonable rates. Great place to do your banking as well. Always a great experience with quick service.
