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December 2023 by Brenda G
In every branch I have visited and every staff member I have encountered the customer service is beyond my expectation. Heather Roth recently discovered that my elderly mother had an issue with her account. I am on the account, so Heather called me. I am so grateful for Heather's understanding how upset & confused my mother would be to get that call. She and I were able to resolve the issue quickly. She routed the paperwork to a more convenient location for me. At that location,Dillon McDondel (sp?), helped me work through the process. This was a very difficult situation for us. They handled it with grace and treated us with great respect. This is just the latest example of the customer care I have experienced with this bank. Thank you for always going above and beyond!
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December 2023 by Chelsey Seboldt
I have multiple accounts, both business and personal, at Mid Missouri. Alex Roam is my personal banker and she is always on the ball assisting me and my business partner with whatever we need. She is extremely responsive and pleasant in every conversation. Highly recommend!
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December 2023 by Samantha Falk
I've been working with Alex for both business and personal accounts. She has made the process extremely easy and overall I'm very happy with my experience at MMB.
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November 2023 by Tami Smith
Sandy did a great job assisting my first-time home buyer client in securing his home loan. She was communicative and kept us up to date as the loan progressed. I look forward to working with Sandy in helping future clients.
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November 2023 by Hannah Friend
Sandy Thompson at Mid-Missouri helped me through the mortgage application process. I was a first time home buyer and she helped make the process extremely easy! 10 out of 10 recommend!
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November 2023 by Rachel Morris
Alexandria R. was an absolute pleasure to work with when opening my business account. She was knowledgeable and answered any questions I had. The process was also so speedy!
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October 2023 by Ryan Hentrich
Sandy t. Is awesome to work with when looking to buy a house. Wonderful communication before and after buying a house. I highly recommend her for anyone buying a house. Especially if you’re a first time home buyer explains everything great to you. Will be doing business with her in the future
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August 2023 by Tracie McConnell
The staff here are wonderful! I wasn't paying attention to the clock and showed up before they were open. They went ahead and opened up for so I didn't have to leave and come back. Super friendly and willing to inconvenience themselves for the customer.
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July 2023 by Randall Bruns
Very courteous and professional service.Mak was awesome, again, in helping me set up a new account. Very personable and professional in every way. She took an interest in what I wanted and needed.
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July 2023 by Alexis Hernandez
Ethan was personable and very helpful in the drive thru. Made my experience a 10/10! Need more people like him in this world!
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June 2023 by Skyler Lock
Mak is so nice and she goes above and beyond to make sure you leave the bank happy! I recommend going to her for any of your banking needs.
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June 2023 by Amber Pritchard
Very friendly and always wonderful help each time I come in! Thank you for being awesome Alyssa ?
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June 2023 by Alex Parry
Hands down the absolute most immaculate service I have ever received. We have both personal and business accounts with mid mo. Tracy always goes above and beyond to take care of everything we need on a business and personal level. I recommend this bank and the people 150%!!!
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May 2023 by Michael Ruhlman
I had a great experience at Mid-Missouri Bank. Peter and the rest of the team at Mid-Mo made the loan process go very smoothly and communicated well from start to finish. Highly recommend for all banking needs!
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May 2023 by Terri Box
This was my first experience with Mid Missouri bank. I sat with Personal Banker, Heather Ross, at the Independence location. She was extremely helping and more than willing to help me understand my options. Excellent customer service!
