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February 2024 by Elizabeth Hensley
Kelsey and Courtland were wonderful! They take really good care of their customers!
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February 2024 by Brandan Wolfkill
Kelsey did great at recommending what I needed for my vehicle! Great customer service and speedy service!
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February 2024 by KC Williams
The day prior made a appointment for 3:00 arrived told would be 30 to 45 min no service but the lady who came in 20 minutes after did no one spoke to me after my original description of why I was there.
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December 2023 by Nicholas F
I have taken my car there three times for routine maintenance. I was turned away because they said they didn't need the business, didn't want to service a car like mine and didn't like people like me. I asked where else I could go. He said, \
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December 2023 by Sandy Pacheco
Midas on Battlefield Rd in Springfield, MO is awesom! I was traveling from Branson back to IL just South of Springfield on the Highway when the pipe from my muffler broke. The pipe was dragging on the highway causing sparks…I was afraid to even drive it the 5 miles into Springfield thinking it could cause a fire or something! After several attempts to find places to fix it (Veterans Day weekend, shops were closed on Saturday) I called Midas hoping they would be open. They were so kind and understanding and OPEN! They said to bring it in immediately and they would fix it and get me back on the road in a few hours, before dark. The guys in the front desk/shop were so friendly and understanding and they squeezed me in. I so appreciated their immediate assistance. I highly recommend the Midas on Battlefield Rd!!!! They were professional, explained what was needed to fix the muffler (I had thought they just needed to weld the pipe back to the muffler) and did a terrific job with a very good price for a complete muffler system.
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December 2023 by Daina P
I see why they have bad reviews. I made an appointment with them and explained I have a unique car so I wanted to make sure they carried my exact oil needs, they said yes and confirmed my appointment. Next day, I called another Midas and they asked further questions about my car, entered my license plate into a system and confirmed they do NOT have the oil. So I called this location back and said they cannot confirm like the other location did. Then proceeded to not be helpful. Luckily I never made it in.
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December 2023 by Tori Spear Hollis
I have always had good experience with Midas! Very friendly staff through the years, and thorough each time. Called the day before Thanksgiving and they got me in Friday morning, no problem!
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November 2023 by Sydney Allred
I needed repairs to my car pretty urgently and they were able to help me same day, despite their busy schedule with the upcoming holiday. I'm very grateful for their speed and friendly customer service!
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November 2023 by Michelle Smith
I'm extremely pleased with the Entire team at Midas! These guys really made sure that my car was running and making sure everything was right unlike other shops I've been to in the past. I would highly recommend Midas. They work with you and make sure everything is good with your vehicle before it leaves the shop. Go see these guys on Battlefield!Service: General repairs & maintenance
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November 2023 by Matt Coen
Went for simple oil change and got charged triple of original cost cause of one plastic part they "had" to replace cause it was stripped by the person who did it last which was them in first place and so called part was less than $10, proceeded to charge me $40 for it. Needless to say, I'm doing my own oil change from now on.Service: Oil change
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September 2023 by Laura Petersen
I was traveling from out of state when my brakes went out. I didn’t have many options or very much time so I called this location. Huge mistake! They told us they weren’t busy that day “lucky for us.” Then after “diagnosing the problem” they told me I needed to replace the rear brake pads, rotors & caliper because it locked up. They said front brakes were getting bad too but would likely make it home….after I said I needed to run it by my husband. The quote for just the rear brakes & caliper was $1192!!! Completely out of line with anywhere else. Told me it would be another $500 to do the front brakes. So $1700 total for all four to be fixed. We got there at 9:30 a.m. & left right at noon. It took 2.5 hours to change the rear brakes only….I was charged 3.5 hours of labor….charged me $1132 (took only $60 off after I told them they were way out of line & overcharging). To top it off, I got home & am still having problems with the brakes so now we’ve taken it to our dealership which I’m sure will cost more $$ to repair what they’ve messed up. Horrible experience!!! I was a female traveling with my 65 year old mother & they took full advantage of the situation because they knew we needed to get home. My brother in law is a mechanic & he was outraged at what they charged me. We will be reaching out to the Better Business Bureau and additional resources to get this info out there and help others avoid this same horrific mistake I made going to this Midas location. In addition to this the mechanic took several breaks in that 2.5 hours to talk & vape and waste time all while we waited. If it was possible to rate no stars I would.
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September 2023 by Jacob Ward
Never had an issue here and the staff is incredibly knowledgeable and friendly. No nonsense, no crazy upcharges, no belligerent upsetting. Just honest mechanics doing great work. I've taken 3 vehicles to them since I've started using this shop and have only had great experiences. Great choice for anything you need
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August 2023 by Gina
It is under new Management for about a month now....We were 2 hrs from home when our caliper locked up and fortunately we were 2 miles from the Midas on Battlefield in Springfield MO. They were great at helping us and getting our vehicle fixed quickly. Their main concern was our safety in getting back home. The manager and assistant manager communicated well, were personable and clearly explained any issues with our vehicle. They kept us updated on the progress, offered suggestions, and informed us of what to expect. It is rare to have a good experience when dealing with automotive issues, but they made it truly easy and hassle free.THANKS Midas!
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August 2023 by Enthusiast Engineering
I took my car here to have a exhaust leak fixed. I informed them where it was leaking from and the technician acknowledged that it would be a difficult job he didn't want to do on a Saturday. They proceeded to show me the rest of the exhaust system and pointed out that the mufflers were bad.(not the source of the exhaust leak) i agreed and they charged me $700 to replace the mufflers which according to them fixed the problem. The exhaust leak is still very loud and you can smell it while driving. I also took it there to have the car inspected and they passed the inspection with 2 bad wheel hubs and the horrible exhaust leak that they never fixed despite me paying $700 for it to be done. They scammed me I won't be back and I would recommend people to take their own cars elsewhere.
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August 2023 by David Owens.
The guys were great and very knowledgeable about every question I had for them. And Ruby was so kind. Now I wish that they could fix my Compressor for a decent price.
