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November 2023 by David Hunt
I had a hassle-free claims process thanks to Nationwide Insurance. I thought my accident would be a drawn-out process, but they made it quick and easy. Their assistance allowed me to quickly get back on the road.
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August 2023 by Timothy G. Hollins
I can't thank them enough for their exceptional service. Their competitive rates and personalized assistance are a winning combination.
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June 2023 by Emma Parker
This Insurance Agency provided me with exceptional coverage for my recreational vehicles. Their expertise in this area gave me confidence in their ability to protect my investments. They are friendly and helpful.
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April 2022 by Mark Griffin
Nationwide Insurance - Estal Insurance And Financial Services Inc. is Great! The service was fast, I received all the information I needed. The attention was professional and I was proposed the best option for the car insurance I was looking for. I’m very satisfied to choose their service.
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March 2022 by Melanie Riff
Friendly and prompt service, best rates, and good follow up from initial inquiries. The only hiccup was the charging of an agency fee, which we've never been charged before, that was removed after a brief discussion. They made it right, so.....5 stars. Great service!!!
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February 2022 by Liam S. Noah
Nationwide Insurance - Estal Insurance And Financial Services Inc is awesome!!! They had excellent service and help me and they was very pleasant excellent customer service. I am glad I chose this insurance company. Thank you!!!!
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September 2020 by Joolz H.
I had a used refrigerator that I purchased for 400 dollars and then ended up needing it to be repaired quickly after buying it... Anyway I chose this company and ended up spending 300 dollars on two parts to fix it... Didn't fix it at all and got told told I'd have to shell out more than the fridge retails to actually fix it. So I payed 300 bucks and got stuck with parts that didn't fix the problem. Wish they would have just given me the finger and kicked me in the face. Would have hurt a lot less than being screwed out of that much money for nothing. No sorry we charged you for pointless bs or anything. So beyond disappointed.
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August 2020 by Bob J.
I really hoped I would never have to write this review. The first time that Mr. Appliance came out to my house they did an excellent job. Unfortunately, the the burner that they fixed literally blew apart 15 months later, past the warranty. The technician finally showed up a week and a half later. As if it that wasn't bad enough, he said it would cost $234.83 to fix the stove. On 8/17/2020 he assured me that all this would cover the repair but all he ordered was a new wiring harness. When a second technician finally showed up install the wiring on 8/29/2020 he installed the harness and them said that I needed a new burner. Could he not tell that the burner was bad and that he couldn't repair it as was? The repair cost went from $234.83--which was barely worthwhile--to $399.54. I don't know if the initial technician was incompetent or if the company was trying to do a bait and switch on me. Whatever the case, I cancelled the entire process and bought a brand new stove, a standard coil assembly, instead of another glass top, for $449 (excluding tax, installation, etc., of course.) I don't think that Mr. Appliance is a bad company but, clearly, their initial technician (two different technicians showed up along the way) was clearly negligent in including the cost of the replacement burner, $180.39. At the time, even I as a NOT professional could tell that the burner wiring was toast--and the technician said the same thing. Why didn't the first technician include the burner as part of the repair cost? At the same time, the second technician showed up and installed the new wiring and only then announced that I needed a new burner. Indeed, why was this VERY obvious problem not included on the first estimate? These people are supposed to be professionals, after all. Too, when I tried to follow up with the company (8/31/2020), after deciding to get a replacement stove, I was unable to get an answer. As I said, I'd like to think this is a good company--or at least it used to be. Still, their answering message says that they are not accepting new customers because of covid-19. With this kind of service, I don't think that they are going to have to worry about being overwhelmed with new customers. It's so sad but I guess these things happen. Whatever the case, I won't be calling them again.
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November 2019 by Cullen B.
I called at 7:45 this morning (through Appliance Pro) to set up an appointment for a simple repair on my dryer. The person I spoke with set up a time between 8 and noon tomorrow. They gave me a detailed description of how the appointment with the service technician would go. They also told me that I would receive an email this afternoon with a 2-hour window for the appointment. At 5:15 today, I received a call from Mr. Appliance, telling me they were calling to set up an appointment and the earliest they had was Wednesday morning. When I told her that I had already made an appointment, she said I did not. If they had told me Wednesday during the first call, I would have called another company. Now, it's too late to do so.
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June 2018 by Doug Carrell
Every time I have to watch a nationwide ad on YouTube, I find an agency and leave this review. Stop spamming us with ads.
