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August 2023 by Michael James
I stopped by Next Level Pawn & Jewelry this past weekend to ask about the value of an older class ring I no longer needed or wanted. From the moment I walked through their door, these folks there were most courteous and helpful. The nice lady took the time to explain how these rings are appraised, weight, current value of gold per gram, etc. I was extremely pleased with the service I received. I felt I was treated fairly and respectfully. I've walked into some pawn shops where I was treated poorly and felt they couldn't care less about my business; I didn't go back! My experience at Next Level Pawn & Jewelry was the exact opposite. I would use them again. My suggestion: If you are looking for a reputable pawn shop, try them FIRST . . . . . and no, they are not my family. LOL! I'd never met these folks before. I highly recommend their business.
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March 2023 by Joshua Burleson
I’ve been going here for awhile, I usually pawn the same thing when I need some extra cash. I always pick up my stuff also.! So today I brought in the item I needed to pawn (nice condition ps4 pro) same one I’ve pawned multiple times. She told me that ps4s are outdated, that she could do 75, so I asked for 80 thinking it wouldn’t be a big deal and she literally said no… 5 dollar difference. Kinda threw me back.. as they said they are outdated ps4s,,,yet they don’t even have a ps4 pro on the floor and the ones they do have are the older gen ps4s and they are asking 210 bucks for them. 5 dollar difference… then act like pawn pickup history don’t matter..I have a perfect history with them and they told me no over 5 bucks.. I just grabbed my stuff and left after that. Never coming back here again.
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February 2023 by Kai Breeden
great place to do business, Tyler was fast and professional while negotiating
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September 2022 by douglas tucker
By far , the BEST pawn shop in Springfield ! After 19 days on a ventilator w/ pneumonia...I had to restructure my car ins payment...and a couple other c/card bills. Walked into their pawn shop..a bit apprehensive about getting a loan on some of my tools, then later my iPad, never once did I have to haggle for my loan. I come from a city where there's a pawn shop on every other corner, and most try to make you feel some type of way, disrespect you, and rarely loan 1/2 of what your asking. NOT here, they were very helpful, and I would recommend them over any other Pawn broker in this area !!
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April 2022 by yarelis peralta
This place sells products that are not in working condition. I brought a game system and after the first one wouldn't read discs they gave me a second one that was also broken and didn't download anything. When i went to take it back they offered no refund. Instead they brought the game back from me as is and only offered $40. Even though i didn't break it and it was sold to me broken. The cashier stated he only checks to see if discs play. Nothing else. He stated that pawn shops sell items as is. They don't check for damages. Bad place to get any electronics or gaming systems.
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August 2021 by Matt Okazaki
Fantastic customer service, up front and honest and very transparent. The best pawn shop in the area of you ask me
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July 2021 by Rex Ybanez
I went in and did business with Next Level. Very cool inventory. And they just acquired a beautiful and blue Fender Jazz Bass from yours truly. It's definitely roadworn, yet it has been with me for almost 14 years. Just needed to clear up my instrument inventory and while I am sad to part with it, its new owner will be very happy! Great staff, great products, great business!
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April 2021 by evan hainey
This is the best pawn shop in Springfield in my opinion! The owner was very helpful during my visit. I love this pawn shopbecause you never know what you'll see when you visit. Very cool place to check out. Also a great place to get tools!!
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February 2021 by DeafMusician
Lots of retro video games, consoles, and toys!! The place to go!!
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January 2021 by Zigi Hogan
Fred and Cindy are great people to do business with, go by and see what they have!
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June 2020 by My Reviews
Always a pleasure doing business with these folks. Keep up the good work!
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July 2019 by Gusthe KidAZ
The owners are real friendly and reasonable, they have a great selection of video games and toy figures, they also have an awesome deal on consoles , any console you buy comes with a controller and buy 2 get one free gane. Love this place , highly recommend
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July 2019 by Seth Fenton
GOOD STORE, GOOD PRICES, GOOD SELECTION
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April 2019 by Friendly Youtube Guy
Toys, games, guns and tools. They have everything I need. Everytime i stop buy they always have new stuff. Oh and better prices than the other guys.
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February 2019 by Nathan Daily
Nice friendly staff and have great prices.Always check here first
