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November 2023 by Haley Bosley
I've always loved and sworn by the place. However, lately, selling there just isn't worth it. They need to open up a second location or stop accepting clothes. When almost everything gets given back to me for being too worn or out of style, I think that's just the easiest excuse, considering they are drowning in stuff to sort through.Some of the items they have on the floor compared to the ones that get sent back for being too worn just makes zero sense. Opening a second location would help in so many ways.Also, the bring your own bag policy is great. I'm all for it. But if the sales people could just help put the clothes in the damn bag.. Most shoppers, including myself, have their hands full with kids. Someone else taking the extra 30 seconds to throw the clothes into the bag for them goes such a long way.
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November 2023 by Michael Brennan
The people are great here ? Selection is wonderful, prices are good ?
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August 2023 by Becca Justis
Came in with basket full of clothes, newborn sizes. It took them 2 days to even go through it. They took quite a bit of the clothes, that were in excellent condition and offered $26 for all of it. But also sent back quite a bit “because they were dirty” I didn’t bring in anything that was dirty. But have bought stuff from them, and when I got home realized it had a huge stain on the front of it. It’s almost like they don’t actually go through the items. Plus I could've sold them for more than what they offered, won’t be going back.
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July 2023 by Becca Stoll
Came in with basket full of clothes, newborn sizes. It took them 2 days to even go through it. They took quite a bit of the clothes, that were in excellent condition and offered $26 for all of it. But also sent back quite a bit “because they were dirty” I didn’t bring in anything that was dirty. But have bought stuff from them, and when I got home realized it had a huge stain on the front of it. It’s almost like they don’t actually go through the items. Plus I could've sold them for more than what they offered, won’t be going back.
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July 2023 by Makayla B
I came in during their sale to get clothes! Couldn’t complain they had 90% off of all summer/spring clothing and it was a great deal like 10cents per outfit. Alot of really good deals and in the back they have a huge selection of sleep sacks for like $2.50/piece. We stopped through on our way back to Arkansas way better prices than our ones in Arkansas
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July 2023 by Rachael Ghan
Hard to park. Hard to shop. Tiny carts. But it's where everyone sells so it has the best selection.
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May 2023 by Makenzie Eggert
Awful. Customer service isn’t great, clothes are dirty, dingy, and not worth the money. Been to MANY other locations and this one is by far the absolute WORST!!
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April 2023 by A G
Won’t buy here again. I’m going to a used kid store obviously have a kid had to go to the bathroom the doors are locked okay ask for a key minor inconvenience however most inconveniences are a large thing when potty my toddler. Second most of the clothes there are very worn so I was happy when I found two toddler dresses that I loved that aren’t worn, I don’t care about some Matilda Jane dress that looks like it’s falling apart, I want gently used clothes and when half the negative reviews are about you not taking gently used clothes kinda upsets me. Well when I got home realized that one had a rip in it so all that for nothing. Not to mention they are bagless. So that means you have to hold your clothes and upset toddler. Super inconvenient especially since I’m all about bagless( just didn’t expect it) it’s not posted anywhere to bring your own bags I’ve been shopping at various once upon a child’s throughout different states on multiple mailing lists however it is not posted (if it is not clearly enough to see) at least even at aldis if I forget a bag I can buy one. But most of the time I know to take my bags to Aldi’s.
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February 2023 by Jess Yost
I have used once upon a child in other cities and been pretty happy. The clothes are clean and decent priced and in that respect I have no complaints.However. The time it takes for the buyback counter is extreme. Other places a few hours is the most it takes but I've tried three times, the first it took a day and a half, the second they had so many orders they weren't taking any buy backs, the third, after waiting six hours I was still 14 orders away from my clothes even looked at.After driving 2 hours to sell my clothes I was quite disappointed that I didn't even have the chance to sell my clothes.
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February 2023 by Haley Grant
I just sold 96 clothing items size 4t/5t and they were all pretty much brand name/new. They gave me $99 for all 96 items. If I had the time, I would’ve just asked for my things back. Absolutely ridiculous for how much money this business brings in. I did not have this experience the previous time I did this at the old location. Do NOT sell your things to them.
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February 2023 by Kailey Call
I went today and had over 120 items. Clothing that was never worn from newborn to 4T. Some stuff with tags on it. They took 30 dollars worth of stuff. They said the clothing was to worn. The dang tags were on them. Never even worn. Waist of my time.
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February 2023 by Pam Callaway
Good clothes, super nice. Reasonable priced. Friendly customer service employees.
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January 2023 by Emilie Dodge (Happy Cow Chair)
I have tried to sell clothes here a handful of times, they keep giving me back a majority of the clothes saying they are too worn, out of style, etc. I have Child of Mine brand (never been worn onesies), motherhood maternity, Fischer price brand clothes, childrens place, etc.Some of the clothes have never been worn, others looked brand new and were from the summer. I have had them give back clothes with tags still on them.I have been a loyal customer for 3 years but am done.There are clothes on the floor with holes in them, peeling, and falling to pieces. Yet my new/very lightly used with no stain or holes clothes are not good enough. I go through the clothes and make sure they are in great condition.There have been times I’ve showed them toys from the sales floor that were broken. They said they would take care of them and then I watched them put them back on the floor still broken, just in a way that tries to hide it’s broken.Same with the clothes.I’m done shopping there which is sad. I used to tell all my friends and got many of them to shop here. I will no longer be raving about the store.
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December 2022 by Madalynn Ashlock
I love this place so much! I spend more then I should here it’s just such amazing price and I find the cutest stuff for my son.
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November 2022 by Robert Gill
Cheap store, by cheap I mean employees. Never give anything for clothes but sure want nike this nike that. We're not going here anymore. Gave wife's buy to someone else. They gave them sold amount plus rest of nikes.... total over 200 dollars. Gave wife a 10 dollar coupon.....?
