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June 2023 by Brandy Dodson
Friendly staff, nice and affordable equipment and quick access service.
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July 2022 by Tammy Wallace
Better than U-Haul who never does what they say they will
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July 2020 by D'Andre A.
My wife and I received the absolute best customer service and support from Kevin and John and really the entire staff while renting a vehicle to complete our relocation from Dallas to Springfield Missouri. Kevin was helpful with selecting the right vehicle and even suggesting a local restaurant for the best chicken fried steak in town .The process was quick and and to be honest alot better than service we received at Uhaul .The price was very inexpensive and they have an after hours key box for late vehicle returns .Take my word dont waste your time going to Uhaul or Budget go directly to Penske rentals located in Springfield ask for Kevin or John and or anyone at the service desk and you won't be disappointed.
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February 2020 by Ashley Aponte
Nice friendly staff
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May 2019 by Glenn Lawrence
Very professional.
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December 2018 by Stephen Randolph
Well maintained trucks
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November 2018 by Callie R.
Moving? Highly recommend using Penske for a moving truck. They're very helpful and flexible. So thankful they've been able to help us out through several moves. Plus they're very cost efficient.
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May 2018 by remington brake
Lied over and over and over again. Promised to assist my business when our truck went out by providing a rental truck at lease rate until our lease was processed. After meeting all the lease requirements retroactively changed all of our rates and demanded an additional 15k before they would allow the lease. Upon providing proof that of the promised rate they sent it to cooperate where I couldn't dispute it. After I sent all the paperwork to cooperate about the claims and the rate hike they hired a lawyer to attempt to sue me for the money. They refused to aknowledge any of my payments and are demanding another 7k to drop Amy legal action. Threatening to "bleed me out" in court if I fight them .
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April 2017 by Darick Hemphill
This is one of the friendliest truck rental places I have ever been! ;)
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March 2012 by Casey Benefield
This company (Nationwide General Rental) broke their rules, screwed up billing, and at the end of it all, they corrected it (because I had hard paper documentation that they screwed it up). When the corrected it, the supposed manager said that he would appreciate it if I took my business elsewhere.
