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August 2025 by Jason White
Super easy experience just takes forever to get through finance but they were busy. Lucas Cain was a great salesman and and kept my kids and ourselves entertained.
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August 2025 by Robert Hunter
Very friendly trustworthy
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July 2025 by George Cleveland
Great staff
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July 2025 by David Walden
Shout out to Daniel Enlow at Reliable Toyota for providing an outstanding buying experience on our new Toyota Tacoma. He covered all the bases: test drive (and favorably answering my many questions), accessories, pricing (based on Sam's TruCar Services), trade, financing ... our second buy from Daniel. This one makes 8 Toyotas in my lifetime and my second Tacoma, and Daniel made it the best sales experience.
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July 2025 by Brenda McAllaster Harris
Really friendly, great customer service, and quick response
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June 2025 by John Basler
Excellent experience buying a used Mustang last week. I buy a fair amount of vehicles, and I am very impressed by the experience I had at Reliable. Jack Dugger and Adam Mackenzie communicated effectively and made sure my concerns were addressed. The finance department was speedy and efficient. And when there was a delay with my bank, the Reliable team was flexible and got me on my way. Strongly recommend, I will look to buy again from Reliable in the future, even though I am 200 miles away.
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June 2025 by Bill Choate
Just looking around
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June 2025 by Jonathon Kays
Called to make an appointment and was apparently too close to the service department's quitting time. Someone from the service department answered, and when I stated what was wrong, they said I needed to talk to the parts department, and then before I could protest the ridiculous statement, they had transfered me to parts. Parts, of course, transferred me back to service, to which I received voicemail right away.
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May 2025 by cking7565
Mike was great to talk to
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May 2025 by Jeremy
I brought my car in for recall work and left with a list of things that weren't even wrong with it and was incorrect at best, except for me needing tires. Your technicians are subpar at minimum, and the service advisors are even worse. I had y'all look into a shudder that my rav has had recently, and all y'all said it was my brakes. Wrong, I already knew of the brake shudder my car had. The issue I described was when the car was at a full stop, not coming to a stop. The differentials and transfer case fluids had been inspected and are good, the brake fluid is good and has no contamination in it, yet you advised exchanging both. Coolant system fluid was good and at proper level and mixture, yet you missed the minor coolant leak from upper radiator hose. Fuel system and throttle body was recently cleaned, and the transmission service had recently been performed with filter exchange, all things you wanted to stick a bill to me for. Everything your people advised was either good or recently taken care of and you missed more important issues. I'm a mechanic and people like your tech, service advisors, and this list are why people hate taking their cars to mechanics now a days. Thanks for keeping my car for 3 hours, though, to replace the battery tray and hold down, I guess. If I could rate them no stars I would
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April 2025 by Beth Ann Dewey
Dru was phenomenal and the tech guy, Mark, was very informative!
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March 2025 by Pat Black
We had a good experience. My wife got what she wanted. Happy day.
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March 2025 by M T
Went to go look at a few different model toyotas. Ended up test driving one but left afterwards after seeing the sales person was not very educated on Toyotas at all. This is absolutely not the sales persons fault but the fault of management putting someone on the floor with no to little experience on products.Will be purchasing elsewhere because of poor customer service.
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March 2025 by Opeyemi Ayeni
Fastest and smoothest experience i have ever had at Reliable Toyota. Thank you @ Matthew Conaway for making it happen!
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February 2025 by Ben Lilly
Perry was a great sales representative to connect with and very knowledgeable about my used car purchase. Was a positive experience overall and I would say my 2 hour drive up was worth it. They did everything they could to make sure I was comfortable with the purchase, worked with me to get the terms and trade in value I had in mind, and made sure I had everything I need when I left. Very happy with the whole ordeal.
