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December 2023 by Dana H
Wonderful hotel! Very clean & large rooms. Have a sliding door balcony, full fridge, stove, & comfortable beds. Jocelyn (hope I remembered her name right) was extremely friendly & helpful. Good continental breakfast. Would HIGHLY suggest this hotel!! Def would stay agn.
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December 2023 by Lonny Peryer
Clean rooms and decent service. Staff will do whatever is necessary to make your stay comfortable. Convenient location in Springfield, Missouri. It's around many businesses and restaurants. Has the free breakfast each morning.
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December 2023 by Jessica Lee
Staff was incredibly friendly - I accidentally locked myself out and it just so happened the door battery died at the same time. Very bizarre - yes - my office thought it was hilarious. Maintenance quickly came to my rescue and I was only 10 minutes late to a meeting :)Rooms: Always love these rooms - I only wish the TV would swivel more
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December 2023 by Ashley O'Dell
We loved our stay!! The complementary breakfast was really nice for the price point. The beds and pillows were really comfortable. Everyone was very nice. Thank youSafety: Felt very very safe which is a huge factor for me!!
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December 2023 by Valérie Lent
Our room was perfect, it had everything we needed. The staff were very nice and welcoming. An excellent hotel .
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November 2023 by theron smith
My girlfriend is a Platinum Elite member so we expected the hotel to call her before adding $150 in additional “pet cleaning” charges. After breakfast, she went to the front desk to check out in person and received a final bill. Inexplicably, a few hours later, they revised the bill and charged an additional $150. They emailed her an updated bill without any comments whatsoever. She did not realize our pet was not disclosed property at check-in. We didn’t make any attempt to hide our pet during our 3 night stay, so there was plenty of time for them to discuss this with us. We will be working in Springfield for the next 3 weeks, and will most certainly find a different hotel.
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November 2023 by chris schlater
I have stayed in Springfield many times and this is by far the best hotel I've been to in this city. Location is great, staff is great and rooms are great. The bed was super comfortable. Highly reccomend.
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November 2023 by Kevin Cundiff
Charging $3 for parking in a small town is a shameless cash grab. This isn't Manhattan. I am diamond for 10 years with Hilton and I've never seen one of their hotels charge for parking in a town as small is this. Reinforces why this is not my primary brand.
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November 2023 by Randall Paul
First time in Springfield and this hotel was great! Excellent rooms/suites and the kitchen is all inclusive! Had a fantastic stay and the free breakfast was MUCH more than we ever expected! Thank you for a fantastic stay! Will be sure to stay here any time we visit Springfield.
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November 2023 by Kelly Hashagen
Always a great stay at this location in Springfield! The staff is friendly, the rooms are clean, and the location is great. We stay here every time we visit Springfield, and this visit was just as wonderful as in the past. We will return here again... Keep up the great work!
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October 2023 by Ray Videc
As a titanium elite member, I visit many different locations. Stayed here over a weekend and was surprised how nice this one was. I was upgraded immediately at check in and acknowledged for my status. The room was large, comfortable and quiet. The breakfast was one of the better ones I have seen with this chain and the breakfast staff was the friendliest I have ever met. I would highly recommend this location when traveling to this area!
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October 2023 by L Sanford
One of the better residents since I've stayed in. The staff was wonderful, friendly and helpful, and the entire place was very very clean. Breakfast bar had plenty of options for kids as well as adults. The only downside was they do charge for parking.Rooms: Room was clean and spaciousFood & drinks: Breakfast bar had plenty of food for everyone and variety. Cereal was individual cups rather than the dispensers, there milk, waffles among other things
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September 2023 by John Pan
Mostly good stay,.but confusing as the 4th wing doesn't connect to other floors.Nearby activities: Lamberts Cafe, Bass Pro Shop Flagship store
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September 2023 by Angel Alzam
We came here on a business trip and the guy at the front desk was very helpful professional and even upgraded our room and made sure we had rooms close to our kids. Very clean rooms and friendly
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September 2023 by David Kowalski
Nice rooms. Edible (not great) breakfast. A surprising number of people had dogs with them. Still, for the money, I was satisfied with my stay there.
