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March 2024 by Tyler Hembree
Great customer service! Got a 2014 charger r/t from them 2 months ago! Great quality as it was a used car! I’d recommend Right Choice Motors to anyone!
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March 2024 by Chris Cantrell
Terrible Communication
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March 2024 by Kendra Artz
Everyone we dealt with at Right Choice was Amazing. Top Notch Group. They were willing to negotiate and help our son with his 1st car purchase. Would recommend Right Choice to everyone and hope to use them in the future. 10/10
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March 2024 by Aaron Jump
I went up there on Friday to look at a 2015 ford f150 lariat. When I pulled in I pulled straight to the truck to look at it and they came telling me I cannot be back there they said there was a sign then they was like well the sign isn’t up which was rude. But I didn’t let that effect my thought because I thought I still wanted the truck. So I talked with Dmytro about it and asked for a test drive he went and got the truck and we went on the test drive and I noticed an exhaust leak and tire pressure fault I asked him about that he said if I bought it they would fix it. We drove in town I had to ask for highway time he finally said yes then we came back he said he got the truck straight from ford that was a lie also he didn’t know much about fords I do so that was ok. Then I left and talked with him in text that night if he would fix them items I probably would buy it. He said Monday they would fix it but wanted a 200 dollar deposit I said I would come on Monday. Monday comes and I come after I researched the truck history and stuff so since it was a Canada truck I wanted to check under mor and transmission mount bolts was almost out I told him about it and he said sorry they were in a hurry when they attempted to fix leak prior and missed that ok sorry work there. They said if I buy it they would work on it that day not buying then fix doesn’t make sense.Then I started it and definitely had timing issues in it because it was cold this time so exhaust and timing noise so by then I was pretty much done I asked him if I could pull it up to check to see if 4 wheel drive worked he said no they checked whenever they got it and I can check it whenever I bought it so I just started walking off I said forget it he proceeded to mouth me all the way back to the building and yes during that time I said a few words back that wasn’t professional either but then he proceeded to look at the camera and tell me to hit him I just proceeded to my vehicle. So my take on this place avoid I’m glad I read some reviews over the weekend and Dmytro says he owns the place he should be more honest and more knowledgeable because he said that truck was rare because it has a center console most not all lariat has consoles. Also they say they have free 6 month warranty I already see there shotty work also don’t think they will get it done unless you buy the vehicle again first place that wants you to buy before concerns are fixed and I doubt they would do it I would be stuck with it.be more professional.
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February 2024 by Kylia Harrell
They were awesome to work with
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February 2024 by Edward Reed
Whatever you do, don't spend anytime or your hard earned money with these uneducated, unprofessional individuals.
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February 2024 by Thomas Dillard
Great customer service
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February 2024 by Lisa Barnes
Shout out to Dmytro and Chris, they treat you like family, auto repaired quickly, with an assessment of the vehicles longevity. If you are looking for honest and trustworthy service, Right Choice.
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February 2024 by Star Travels
This is by far one of the best car companies I have ever dealt with. Professional, communicative, kind, and personable. They stand behind their vehicles and their standard of service is impeccable. Their location is welcoming and clean. I cannot express how much I have enjoyed working with them.
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January 2024 by Paul Greco
Incredible people, fair prices and a great experience
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January 2024 by M. Scott Phifer
They were a pleasure to work with and treated me well.Thank you, Chris!
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January 2024 by Matt O'Daniel
Awesome and quick service! Will shop here again!
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December 2023 by Ebbony McCrimmons
They are so kind and friendly. Honestly the best dealership I have ever worked with!
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December 2023 by Nick Marstall
They showed excellent customer service from the owners to the sales department. Answered every question with a professional manner. Went above and beyond to make sure I was happy before leaving the lot.
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December 2023 by Emma Leppert
If you’re looking to buy a car in good condition, wrong choice.1)Quality isn’t anything special. The cars in the lot are alright at best, but they ALL need work. They will try to convince you to come back for detailing and fixing. I’d rather not have to come back after I’ve purchased the car to have it refixed. The other cars had ripped seats, bad paint, dirty interiors. The radio didn’t even work in one of the cars.2)Warranties. The owners will push heavily for warranties. They want to start a warranty company if anything. They will push you that it’s such a deal but won’t highlight the other side that it’s not always worth it. They come off like it’s just as important as insurance, when it doesn’t cover the stuff that matters.3)Knowledge. The owners are NOT up to date about the values of cars. They misquoted the car I was looking for about 5k higher than the actual value. When we said the actual price, they started saying we should question the guy who priced our other option that low (it was a fair value).4)Selling Tactics are a joke. He kept asking multiple times if we had concerns and when we said nothing or no, he kept highlighting things we already talked about…They started by interacting with my whole family but the second he knew I was the one making the decision, he put on a whole show to take us into the office to discuss more warranties and stopped giving my boyfriend eye contact and was ignoring him…how weird and disrespectful. He kept pressuring me to “pull the trigger.”He also lied to us multiple times. My family watch an older person look at and ignore a car I was looking at. The owner said the older couple wanted the car I did, so we should probably consider it. My family got a kick out of that.If you’re looking for a place that can repair your car consistently, sure go for it. If you’re looking for a good car lot and a good, honest, smart salesman, I’d look else where.
