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March 2024 by Susan Layman
Jamie was very helpful when he delivered my husbands oxygen supplies. He is very personable and polite and a delight to deal with. We look forward to seeing him again.
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February 2024 by Connie Eighmy
Jamie was very helpful and polite in fixing my husband's breathing machine. Jamie seemed to enjoy his job and made my husband feel important & took care of his concerns. Thank you Jamie for being so kind and helpful. Look forward to seeing you again when we have a problem.Good Bless you.
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February 2024 by Dorothy Lawson
The delivery man with oxygen was very nice. He had a bad day with the first truck breaking down but still upbeat. He says he likes his job.Thank you.
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June 2023 by Cheryl Dillard
The last year here has been terrible. I've called 4 times for oxygen tank delivery and twice they gave me delivery dates with a no show or phone call. Going on a week and still waiting. Looking for a new company
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May 2023 by Nancy Stockton
We tried to get the correct face mask for months, and are returning the machine. Terrible customer service!
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March 2023 by Lynn Robertson
Multiple times they are supposed to do something and didnt.They get paid but then they don't deliver good service.
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March 2023 by Berlyn Reed
Very experienced and courteous employees! Got me set up very fast! And service deals in a quick manner! I recommend highly over adapthealth by far!
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March 2023 by Camille Messenger
Because the driver had the wrong location was very unfriendly grabed the oxygen machine replaced it and was gone never said hello how are you anything so unprofessional
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March 2023 by Bryan Irick
At this point I cant give a better rating because I've spoken with them 3 times in 2 weeks and cant get a call back with any information about an approval on my cpap. Mercy sent the order for it on july 27 and today is Aug 15 (noon) and still no word....Edited 8/17. They seem to have all new staff. I was told they've only been there 2 days. And instead of calling the dr to get what they needed (documents) they just left it be. My wife had to go in, see what the deal was and simply make a call to get it done.
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March 2023 by Mike Lee
I just wanted to say thank you for helping me so quickly today. They delivered my machine to me sameday service. Highly recommend them to everyone.
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March 2022 by Ellis Ayres
Great attitudes! Very friendly and professional! AND they have CPAP machines
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March 2022 by Sherry Rush
I love the quick service rotech provides. From oxygen delivery to cpap supplies even questions regarding billing have been quick with great customer service. I would highly recommend this company
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March 2022 by Delia Yescas
While being quoted by other places for 4 weeks through 3 months for a CPAP machine, we stumbled across this place. They got us a machine within a week. The employees were very friendly and knowledgeable. They explained everything well and answered all questions. They take our insurance and they coordinate with your doctor and insurance for you. I definitely recommend this place.
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March 2022 by Joseph Sebastian
Today, January 31st, 2022 at 2:15pm we visited ROTech office in Springfield, MIssouri. The young Lady , Alex is very knowledgeable and good customer friendly person,She demostrated the new CPAP machine function and set up to me and my wife, She was very helpful.Also I would like to bring attention to other people who need of CPAP for their sleep apnea, the best product is ROTech. ROTech has all the spares and accessories for the unit. DO NOT go to other Companies such as Apria and Lincare. they do not have adequate staff or the machines . We tried other companies, we did not get any response for 6 or more weeks. In the meantime we have to call our hospital sleep study department, they referred us to ROTech, The people at ROTech already responded to our call and set up appointment less than a week and gave us the CPAP machine with complete explanation about the machine and how to setup and for ordering parts or tech support they have highlighted those important phone numbers.
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March 2022 by heather barber
I completely recommend this place for your Cpap machine. Please go check them out :) ?