-
January 2024 by Robert Gill
Have been sending our boys here for a while, no issues. Fair pricing and they actually teach kids not just watch them.
-
November 2023 by A W
If I had seen a review on this I probably wouldn't have taken as much time to invest in looking at this establishment. My husband and I do not qualify for federal assistance but were told here that we would have to participate in the federally funded food plan once our kiddo is 12 months old. I have no issues with this except for that it was a hard rule. They stated there was no flexibility unless it was a doctor-documented food allergy. In my personal opinion, every child progresses at a different rate and shouldn't have to be blocked by a hard rule to follow. I also feel that if I want to bring my own food I should be allowed to do that. I know what my child will eat or what they have been favoriting, or possibly what hasn't been sitting well. It should be between myself, my husband, and our pediatrician to decide how to progress with table/solid food. I thought this rule was a little odd and tried to ignore it. I couldn't get past it and checked around with about 10 different people including two directors of other programs. Every single person thought the same thing as myself and my husband, that this was a very odd rule. We were told it was because we can't have some parents bringing McDonald's or Chick-Fil-A for their kiddo and other kids don't get that. That happens at school k-12 and they have federal food programs so I don't agree that that is the only reason they make this a hard rule. I believe it is because they rely on the federal funds and that is a requirement to receive that money. Two of the directors or other programs I spoke to are both child care centers not related to a church or religious organization.Things I did like:* The security is top-notch if followed. I did observe one of the employees key in her code in plain view of me to open the door.* The rooms looked cozy and well-maintained.* Their emergency procedures are well thought out and practiced.* They have an interactive app for parents.* They accept credit card payments, which apparently isn't something all places do.* Teachers and Staff seemed to be very kind and knowledgeable.If the forced rule of their menu doesn't bother you this is a great place to take your kiddo.My original post was deleted, fortunately, I screen-shot it to share with my husband. It doesn't seem fair or good business practice to me (and we own a small business) to delete honest and partially positive reviews. I also don't feel as though I was harsh or negative. Just honest with something I thought to be odd.
-
November 2023 by Markie Keys-Walker
Our son has been at SNS since he was 6 weeks old; he is now 15mos old. He is well taken care of, and we are constantly impressed by how much he is learning. He always gets excited when we enter the parking lot and always reaches for his teachers so I feel he really enjoys his time there.
-
November 2023 by Lindsay Murphy
SNS has been such a huge blessing to our family and our kids. We’ve sent both of our two boys there ever since my maternity leave was over, and our oldest is now pre-K. They’re always open, kind, communicative, fair, transparent, and caring. Our kids are THRIVING, intelligent, well-adjusted, and ahead of the curve, with a large part of that being from SNS. We love the managers, the owner, the teachers… everyone there brings something unique to the table and we could not be more grateful. I truly couldn’t give them enough stars, and only ever have the highest recommendations. We love you guys!
-
November 2023 by Melany Myers
Love this place so much! Our 3rd child is here, and I am once again impressed at how much my child is learning. The staff is so helpful and the kids absolutely love them!
-
September 2023 by Myles Hufferd
Safe and sound has taken the very best care of our son-Kai for close to a year now. We thank everyone of the staff members! Can’t recommend them enough!
-
August 2023 by Leslie Dean
My daughter has been going here for almost a year now and we have loved every minute of it! The staff is so kind and welcoming. I immediately noticed improvement in my daughter's mobility when she started at just under a year old. She is now in one of their toddler rooms. They taught her sign language, do monthly water days in summer & sprit days. My daughter's vocabulary has increased a crazy amount she is very talkative and easy to understand. Her teachers taught her to count to 10 & her ABCs before 2. She loves getting to play outside on the playground everyday (weather permitting). They are also always doing things to help parents and better their center. Their communication and organization are so nice as a parent with a busy schedule and a lot going on. I truly can't say enough good things about Safe N Sound.
-
March 2023 by Brianna L.
My daughter attends SNSP and she loves it! It is a well taken care of center that is clean and it has amazing teachers who work hard and care about their children! They also just won the Best of Springfield 2023 award! Well deserved. Please keep in mind the reviews you read are about misbehaving children who hurt other children. I do not want my daughter getting hurt by troubled children and SNSP protects my daughter.
-
March 2023 by Michelle Tyler
We had an ok experience with this center with our first child, but when our second needed some extra attention at 2, we were forced to leave. They did have cameras in the room, but didn't let the parents have access. That lead me to believe the kids weren't being watched appropriately, hence the bad behavior or no attention. I also experienced constant counting of kids to move teachers & kids between rooms. This seems to point to caring about profits over stability for the kids. We also saw a high amount of turnover while we were there. I had a hard time learning the teachers names, which makes you feel even more uncomfortable when leaving your child someplace.
-
March 2023 by Taylor Cook
If you would’ve asked me to rate Safe and Sound Daycare when our first daughter started there 6 years ago I would’ve given a five star review without a second thought. Now that I’ve had two other daughters go there, one that requires a little extra instruction and isn’t “perfect” by the book, I barely want to give them a two. Imagine walking in and out of those same doors every morning and evening for 6 years, being present for all the extra activities, giving clothes donations or anything ever needed for parties or activities and then getting kicked out with no warning and them report that weekly meetings were being held when they were not. Communication is absolutely awful. If your child is a perfect angel then this daycare might work for you but if they aren’t and sometimes act like a typical 3 year old then i would go elsewhere. My daughter was so beat down with negativity that she would cry as we pulled into the parking lot, she would play “behavior report” as a game all the time at home and say she was a “bad kid.” No mom wants to see their child feel like that. Most of the staff are nice but it’s like a revolving door. When we started there, there was an amazing preschool certified teacher that provided the best preschool for our oldest daughter. They no longer have a teacher for preschool. There is no structure and its not set up to prepare them for real school.Initially we were devastated about having to make changes after so many years but after starting a new daycare and seeing the positivity and how much better the options are out there I’m relieved and wish we would’ve made the change sooner.FYI there was a tuition discount given at one point for anyone who would leave a review so you might consider that when reading some of the 5 star reviews.
-
March 2023 by Sara Barry
Read the comments carefully and pay attention to how frequently people mention poor communication. It failed to improve at all in the four years our children went there and ultimately is what lead to us leaving. The owner cannot take any constructive criticism, even from families that have given extra over the years and have always gone out of their way to assist with any issues that arise. They frequently violate their own policies and change policies without notifying families. It’s really unfortunate because some of the teachers are absolutely incredible but the place is soured by an owner who simply blames her employees for the problem without looking at the fact that it’s her name on the door.Something is definitely going on behind the scenes here as they continue to force families out and it’s too bad the owner is afraid to just be honest with those she is kicking it out for bogus/illegal reasons. A reputable facility should not have turnover this high from staff and families. Think twice before you send your child here, it is definitely not worth the stress.Editing to reply to the response from the owner: my reviews have always included desire for better communication, ideas for better communication etc. It’s interesting you would say that I’m attacking you but it’s called constructive criticism. I’m excited to hear how the new director is working on communication when she never took the time to introduce herself or communicate with families in her first month there!Please also feel free to share how you don’t follow your own policies or licensing regulations. Be well, Gina. Good luck as you prepare the center to be sold or whatever it is that you’re up to as you purge families left and right. You can’t say it’s just one disgruntled family when you’ve got many all saying the same thing.
-
January 2023 by Kayla Fischer
I set up a tour for this week of the facility with my husband through Samantha. My husband and I took time off work to drive there, waited in the lobby and no one came out. Eventually, we asked a worker if we could receive some help and at first, the worker stated he had no idea about a tour. He then looked at their schedule and confirmed my name for the date and time we had arrived. He said there was no one to give a tour and we couldn’t be helped. There was no reasoning and no care that our time was wasted. I’m absolutely understanding of human error and emergencies, but we never even received a call to apologize for the blatant disrespect of our time. I called up there today and I received excuses of confusion on who was doing the tour and no answer as to why they didn’t call us to apologize. I couldn’t imagine leaving my child in the hands of people who don’t care about the parents. Thanks for wasting our time Safe & Sound!
-
December 2022 by 山田うどんげ
I bought this sweatshirt at a second-hand clothing store in Japan. I don't know the actual situation, but I think it's a good place! !
-
October 2022 by Chris Denney
I cannot understate the growth my child has experienced during her time at SnS. We love the teachers and leaders for all they do!
-
September 2022 by Rebecca Rogers
I cannot say enough good things about safe and sound. I love how much they care about my child. I love that I feel like my child is safe and well cared for. They have taught both my son and daughter so much. The teachers and admin staff are the most amazing, caring people I have ever met. Every time you walk into safe and sound, the admin staff are all smiles and makes me feel good dropping my daughter off and starts my day in such a positive note! We love SAS!!!
