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September 2025 by Amanda Stroup
I like to give reviews when an employee is exceptionally kind, helpful or friendly. There was a lady who worked there tonight and helped us find a strawberry scented perfume. She was good at her job and engaged in conversation that made me feel comfortable and almost like speaking with a neighbor or friend. I should have asked her name but I didn’t think of it at the time. If more businesses employed people like her I think a lot more money would be spent. We’ll be back and hope to have her help us again.
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March 2025 by Amber Ball
Nice store with great customer service
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August 2024 by Khloe Shipp
Come early get more of the newer stuff
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March 2024 by Lexie Webb
Every. Single. Time. I find a product I really like, they stop carrying it in-store, and I have to resort to ordering online
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January 2024 by M D
This review is all about service. Took my 'tween to Sephora inside Kohl's for some color palette and product fact finding. Madison was helpful, professional, and kind. She connected with my daughter, and kept the focus on her, helping her find colors and products that she was interested in while staying inside the mom approved guidelines. She especially wowed us after the visit when we returned to look for a lost earbud. Madison literally got on the floor to look under the fixtures and even checked the trash! We attempted to give her a tip for her time and trouble, which she refused, politely stating policy did not allow them to accept tips or gifts.We did not make a purchase but you can rest assured that when we do, we will be coming back to your store because of this young lady. I hope that she can receive some recognition from management for a truly outstanding job. Good service is so hard to come by these days. She is a great representative of your store and brand!
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December 2023 by Brenda Woods
I went to sephoras today to return something. Amy I think was her name and she was extremely nice and friendly. She went back and got the last perfume they had in the size that I wanted. It was my birthday and she even gave me a nice little gift with a smile and wishing me happy birthday.Made me feel a little special starting my day! Thank you!
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December 2021 by Chris Class
I love that Sephora is now in Kohl’s as well!There is now,two at the battlefield mall (one stand alone store and one inside of JC Penney’s and this location here on Independence.Hopefully it’s easier to score a limited item here VS the mall.
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November 2021 by Sandra Kay Enstrom Holtcamp
Prior to Covid I shopped Kohl’s all the time. Stopped during Covid because I couldn’t try on clothes. Was in Springfield Mo store today and there is a huge new makeup area taking up way to much space. Hardly any men’s sweaters or other items. Couldn’t find where they moved socks-and could find no one to ask. I won’t be shopping here as much as I use to.
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December 2020 by Chrissy Folks Spence
They needed more cashiers, but when I got to the register, she was so nice and awesome. Just from listening to others, all the cashiers were very nice and accommodating.
