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August 2022 by Juanita H.
At first they seem very friendly and know what they're doing, but after two very bad experiences with the staff. I am looking for another vet. First, on Wednesday I called needing medicine. I was told they would call me back, they did not. On Friday, I called again stating that I only had one dose left, I was told she would check into it and call me back. I NEVER got a call back. Monday I called again and was told it was ready for pick up on Friday. Smh Next, I went Monday to get the meds. That's when I got charged double for the second time. I had to make two trips to deal with their mistake. On two different occasions they charged me for two ounces of medicine $154 when I only received one ounce. (The first time, months ago, they fixed it and gave me the amount that I paid for, This time they didn't.) This time they told me maybe someone could help me next week and they were not able to do anything. That's when I gave the meds back said I don't want to argue about it and I don't want anymore excuses I want my money back. Then, in an attempt to give me a refund they ran my credit card 4 times and told me she couldn't give me a receipt. I was not offered or given a receipt. When I said I wasn't leaving without something in writing stating that I was not going to be charged, the " tech" got pissy with me. The "tech" scolded me for yelling when I never raised my voice, but I was clearly upset, I had to wait for days, I had to make two trips to the clinic, I didn't get what I was there for and all I was getting was excuses that nobody could do anything, I was told again, maybe next week someone could help me. Finally, I called to speak to the manager Richard Brinkley on Thursday, he is in the office but he's not available and he to does not return my phone call.
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July 2022 by Sarah B. Kahler Fast
They are all wonder and really seems that each employee truly cares about your pet. Dr.Enderson is very thorough and also truly has the best interest in the health of my puppies! Best veterinarian in Springfield, MO.
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July 2022 by Allison S.
Just moved here a few weeks ago and needed to bring my little dog in for what I worried was an infection in her paw. The staff is so friendly from the front desk to the vet tech and all the way to the vet I met with. So helpful and in my opinion doesn't break the bank. I just moved from Massachusetts.
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July 2022 by Cheyenne Summer
They have always been kind and so compasonate. They just recently squeezed two kittens and was so amazing.
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July 2022 by Heaven W.
Fourth of July weekend, my dog came in the house with an unknown puncture wound. She was acting skittish and peeing in the house everywhere after the incident. I couldn't find any clinics taking new patients and everyone was closed through Monday. I called the Bradford Park clinic on Tuesday and we got her in on Wednesday. The wait wasn't too bad, but our appointment was at 3 and we weren't in until about 3:15. The assistant made sure to ask lots of questions and get as much information as she could before bringing in Dr. Pearson. When Dr. Pearson came in, she sat on the floor with Piper, talked to her and petted her before she checked the wound. (She made her so comfortable that my dog actually tried to follow her out of the room) She double checked all the information with us and diagnosed the wound as a non poisonous snake bite. She gave us a price estimate before she did anything so I would know how much I was paying, and what I was paying for. She allowed us to decline or accept any of the charges before doing them. She took Piper back to tend to the wound and get blood work. She told us it would take 30 minutes to an hour, and she was done very quickly. She sent us home with pain and anti inflammatory meds to give Piper for a few days. Although a bit pricey, they definitely did great. The next day we could already tell Piper was feeling better. She was playing again and immediately stopped peeing in the house. I will definitely be recommending this clinic to my friends with pets.
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May 2022 by Nikki Bunch
Great care for my doggo that got into a fight. They were caring. A little pricy but good care.
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April 2022 by Stefanie M
best place to take your animal! took my snake Pharaoh there he is already doing better!
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April 2022 by Stefanie M
best place to take your animal! took my snake Pharaoh there he is already doing better!
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January 2022 by Cassandra Miller
This staff has been absolutely amazing! I found myself in a bit of a pickle this morning. My 9 year old pup had a very sore mouth, and I couldn’t find a vet that was accepting new clients and could squeeze us in. After explaining the issue and my concerns, the employee agreed that it couldn’t wait and found a way to get me in. Every staff member we met today was super friendly, and super sweet with my baby. They all seemed genuinely concerned about her well being. Cost was comparable with other vets we’ve been to. No hidden charges, or up fees. We will definitely be back. ?
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January 2022 by Beth Chica-Lockhart
They are the best. Dr Weist saved my girl Lily. I would definitely recommend them
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January 2022 by Don Parrett
Everyone here is always so nice and attentive to the needs of my pets! Dr. Chilla always takes care of my furbabies and has always done so with their best interest in mind. She was incredibly kind and accommodating when one of my babies had to cross the rainbow bridge, and I just got my other one home after a 3 day stay. She always takes care of my babies like they were her own and makes sure I have the info I need to make informed decisions on their care. Thank you so much!
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September 2021 by Jeff Nichols
Great staff, awesome techs and Doctors.
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August 2021 by Kristen Sego
I’ve been seeing Dr. Zacharias for years and she is the best Dr. ever! Dr. Z is patient, thorough, and treats my dogs like her own fur babies. She is very very trustworthy and I will only ever take my pets to see her. She has done surgeries, dental, tooth extraction, cancer removal, etc. and every time, it is as if nothing even happened to my babies. They have bounced back quickly due to her being minimally invasive. She does a great job and anyone who sees her would be lucky to have her as their Dr.!
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August 2021 by Kristine Brison
EVERYTHING! You now have new customers and very happy doggies! This staff was incredible and the facility was spotless! Dr. Wiest and her staff were knowledgeable and kind, getting right on the floor to be right there loving my boxer, Charlie Brown. Like I said, they have customers for life. We’ll never go anywhere else. We’ve been with our other vet for 12 years. Yes, there was that was that much difference. And the prices were very competitive. Have I sold you yet? Wrap up your puppies, dogs, cats, reptiles (not my choice, yech!) but whatever and they’ll give your pet all the loving care he/she deserves! Thank you so much my new Bradford Park Vet Hospital!!!!!!
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March 2021 by David S.
My dog Sandy has been a patient for two or three years now and I trust the completely with the care of my elderly dog. Both the Vets and Vet Techs are friendly, patient, and give one the impression they actually enjoy working with animals. They take the time to explain any findings or they freely offer any recommendations that could benefit your pet. They are upfront about the costs of any and all care and I have never received a charge that was not approved by me first. I highly recommend Bradford Park. Also, look at that old face!
