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August 2023 by Quinton Hamp
Call ahead and set appointments if you need to see a banker. They are understaffed and may not have bankers in during scheduled hours.
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June 2023 by Joy Hendrix
Great customer service! Excellent online services and still maintain top notch on site services!! One of Forbes top US banks for 2023.
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June 2023 by Matt Robinson
Worst bank ever
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March 2023 by Eric Weiskopf
Thanks so much to the staff at West Bypass, Springfield! They actively engaged with a very appreciative Girl Scout finishing up her 2023 Cookie season.
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December 2022 by Jordan Stone
Awesome customer service! I walked in today to open an account with them.. Niccole Henderson greeted me as soon as I walked in. She was great! She got me everything I needed very quickly! I don’t usually leave reviews but they deserve one! Highly recommend!
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October 2022 by Heather Cruze
Ok location does need improvement
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July 2022 by Amanda Prichett
Great service
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August 2021 by Jessi Hartin
Got my bank info stolen due to a skimmer. THEY WILL NOT HELP U AT ALL. TERRIBLE SERVICE. IF YOU FALL VICTIM TO FRAUD YOU NOT ONLY ON YOUR OWN BUT THEY ARE AGINST YOU! GO SOMEWHERE ELSE. WE HAVE TONS OF BANKS HERE
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June 2021 by Sam
Open in the lobby.
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February 2021 by John D
I would give ZERO stars if I could. We've been with Simmons bank for 4 years and they have been the worst bank we have ever dealt with, both online and in person at this branch. We are now in orocess of moving all of our accounts to a different bank. Avoid this branch and Simmons if at all possible.
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July 2020 by Scott Baechle
This branch is such a joke always messing something up and don’t have a clue
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April 2020 by Robert Gill
Absolutely hate Simmons bank, wish they didnt exist. Switching banks when lockdown is over, can never get anyone on line as they're always backed up. In other words it's factual that they suck, not just my personal opinion.
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December 2018 by Brenda Busch
The atm don't charge a fee only one in town I've fould
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April 2018 by Christina R
Terrible customer service...they sure screw up alot of change orders for businesses...
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September 2017 by Johnathan Griswold
Was good under Liberty Star now yucky monthly fees.
