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February 2024 by Courtney Vaughn
Wayyy over priced!!! my family spent over $700 on A clearly needs to be put down cat.They don't have a great answer on what to do with the 12 hour old leftover food and medicine.I've been to a lot of vets in this town and I've already reviewed the Spring Valley west side location from a different visit...Our vet at country club has been mindful of our budget. He's even not charged us before in certain situations.The people here seem nice but I'm not gonna Pretend I don't notice things because of that.On a separate note, Putting the cat down was difficult I think because he was dehydrated. Don't wait too long to put your pets down.
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February 2024 by Ashley Marie
I have never had such an amazing experience with a veterinary clinic until coming here! The front desk staff went above and beyond to make sure my sweet boy could get in same day. I have a reactive dog and they assured they would make him comfortable and could handle him, and they definitely did! The staff was very upfront about cost too, which hasn’t always been my experience at other clinics. Spring Valley has definitely gained a loyal client and I’m happy my dogs are in good hands :)
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February 2024 by Joleen Priester
They are the best !! Love their care❤️
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February 2024 by Judith Creemer
I've had nothing but the best experiences with Spring Valley. Every time I bring my pets, I'm confident they're in the best care possible. I can tell from how they proactively reach out that the staff truly cares about my animals.
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January 2024 by jeffery cope
They took such great care of our dog. They have great customer care staff and make every attempt to give the best info for your pet care
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November 2023 by tasha dobbins
They did an excellent job with my husbands dog KODA very friendly professional compassionate they truly are an hospital with love for animals thank you this was back in June
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October 2023 by Jamie Luaces
Absolutely amazing staff. I had a cat emergency today, and my normal vet wasn't answering the phone. I called spring valley, and I think they saved my cat today. I was a mess and scared honestly. They got him in as fast as they could and took such good care of him. They even brought out some snacks for my daughter and I as we waited. I felt like they not only took great care of my cat but me as well. They helped me to calm down and I just knew my little buddy was in good hands. Their care and compassion for not only the animals but the humans as well was above and beyond. I would definitely recommend them too everyone.
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October 2023 by Kelly Leedy
Dr Berlin is the best bet in Springfield Missouri she's kind considerate and understand how a person feels when they have to go there to see her her staff is excellent you couldn't ask for anyone better they understand they really understand I had to have my dog put down today they treated me like family I love them for that thank you very much Kelly Leedy
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September 2023 by Heather Merrill
The best staff I have ever met. They are all so caring and patient with one of my dogs that has bad anxiety. We absolutely love them.
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September 2023 by Corey Spivey
The behavior exhibited by certain employees can be characterized as condescending and discourteous. These individuals demonstrate a propensity to stigmatize clients who opt not to pursue their exaggerated upsell suggestions, resorting to belittling discourse. Furthermore, the duration of over one hour that patrons were compelled to endure in order to secure a basic vaccine appointment is deemed unsatisfactory and falls short of acceptable standards.
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August 2023 by Kim Fanning
They saved my cats life for a third of what everyone else was asking. Im old and have very little money. I can never thank them enough. Haven't experienced that kind of kindness before. Very knowledgeable and caring. Our large family will be customers for life.
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July 2023 by Olivia Niesen
Dr. Berlin and the staff are absolutely wonderful. They explained everything thoroughly and found a completely unrelated problem than what we brought our baby in for. We love using them!
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July 2023 by Meygan Smith
Absolutely amazing service and Dr. Berlin was so helpful and kind. She didn’t bombard us with unnecessary tests and talked with us about different options. Affordable as well!
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July 2023 by Brittany Kramer
The staff at spring valley East was absolutely exceptional. I had called around to about seven different vets to try and get my dog in for an acute problem and they were able to work me and despite a very busy schedule. The staff was incredibly kind and Dr. Skinner went out of her way to do a secondary exam for my dog to figure out the underlying problem. She is back to her normal energetic healthy self now! I am very grateful to all these kind ladies!
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June 2023 by Deb Myrick
We always receive excellent care for our puppy. Everyone is friendly, knowledgeable and efficient. Hemi just had surgery and we were kept informed about the progress and follow-up. They also give a military discount. I highly recommend them.
