Springfield Carpet One Floor & Home is highly praised for its knowledgeable and friendly staff, especially Rhonda and Michelle, who provide personalized attention and clear explanations of various flooring options. Customers appreciate the store’s efforts to help them find the right product by discussing the advantages of different flooring choices and offering detailed information. The store is known for its great prices, often beating other retailers on higher-quality flooring. Customers have found the staff to be attentive, responsive, and professional, making their shopping experience positive and stress-free. Rhonda, in particular, is recognized for her efficiency, follow-up, and ability to quickly accommodate urgent needs, such as turning around multiple apartments. Overall, Springfield Carpet One offers excellent customer service, competitive pricing, and a wide selection of flooring products, making it a reliable choice for those looking for quality flooring solutions.
Great Service, wonderful help in selecting the right carpet for our new home. If you haven’t been to carpet one you are missing out on great customer service!!
May 2026
Great prices and friendly staff! I was able to find what I was looking for very easily and was able to take home the large display sample to see it in our home for a couple of days. We're looking forward to having our new flooring installed!
May 2026
If you are looking for flooring, and the absolute best customer service, let Rhonda and her team guide you. She goes above, and beyond to get you exactly what you need.
